Senior Associate Collections Analyst

3 - 5 years

3 - 5 Lacs

Posted:1 week ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Collections Analyst

Job Responsibilities

include but are not limited to:

  • Maintain a portfolio of customer accounts which includes: weekly/monthly invoice inquiries to troubleshoot/resolve past due balances, responding to customer inquiries, distribution of customer statements, resolution of purchase order issues and performance of customer account reconciliations as needed
  • Interpret customer contract terms and billing schedules
  • Analyze past due accounts, resolve reason for non-payment and recommend the best course of action to resolve the past due balances
  • Assist in reconciling transactions and balances to maintain accurate accounts
  • Assist in the monthly calculation of the bad debt reserve
  • Maintain accounts receivable customer files and records
  • Investigate and resolve customer queries
  • Special projects as assigned

About You

  • 3 + years of experience in Accounts Receivable or relevant customer facing experience

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