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Home
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O3 Hire
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BFSI | Car loan | Collection Manager

BFSI | Car loan | Collection Manager

O3 Hire

5 - 10 years

4 - 7 Lacs

Vijayawada Andhra Pradesh India

Posted:9 hours ago| Platform: Foundit logo

Apply

Skills Required

Compliance Team Leadership Portfolio Management

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Portfolio Management:

Oversee the collections and recovery process for the assigned
car loan portfolio
across various delinquency buckets (early to late stage).
Monitor portfolio health, identify trends, and implement corrective actions to reduce NPAs and improve recovery rates.

Team Leadership:

Lead and mentor a team of collection officers and field agents.
Allocate targets, monitor performance, and conduct periodic reviews and training sessions.

Strategy & Execution:

Develop and implement effective collection strategies tailored for car loan customers.
Coordinate with legal, repossession, and external agencies for recovery and enforcement activities.
Negotiate settlements and restructure cases where applicable.

Compliance & Reporting:

Ensure all collections activities comply with
RBI guidelines
, internal policies, and regulatory requirements.
Maintain accurate and timely MIS reports on collection performance and recovery metrics.
Report to senior management with actionable insights and escalation of high-risk accounts.

Cross-Functional Coordination:

Work closely with credit, sales, operations, and legal teams to address customer issues and streamline recovery processes.
Facilitate smooth handover of accounts to external agencies or legal for further action.

Key Skills & Competencies:

Strong understanding of
car loan products
, collections lifecycle, and recovery techniques.
Excellent negotiation, communication, and interpersonal skills.
Experience in managing field collection teams and third-party agencies.
Analytical mindset with proficiency in MS Excel and collections management software.
Knowledge of legal recovery processes such as SARFAESI Act, Lok Adalat, etc., is a plus.

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