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Teleperformance (TP)
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Senior Application Support Engineer

Senior Application Support Engineer

Teleperformance (TP)

3 - 8 years

9 - 13 Lacs

Gurugram

Posted:3 months ago| Platform:

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Skills Required

Application Support .Net SQL

Work Mode

Remote

Job Type

Full Time

Job Description

Coordinate with design and development teams to resolve complex application and system issues. Monitor all alerts related to applications and provide proactive services Deal with support application from Level 1 team Resolve issues about the infrastructure and network, identify the root cause and document tickets. Document incidents, by starting from the root cause analysis and provide long term solutions to incidents presented. Ensure the correct functioning of products assigned to be supported. Implement the latest updates/upgrades of the products to be supported. Share best practices in terms of application support

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Senior Application Support Engineer