Senior Application Support Engineer - Bangalore/Pune/Gurgaon

Acuity Knowledge Partners

5 - 10 years

8 - 15 Lacs

Pune Gurugram Bengaluru

Posted:1 week ago| Platform:

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Skills Required

Application Management Application Support Application Monitoring ITIL SLA Management ITIL Process

Work Mode

Hybrid

Job Type

Full Time

Job Description

Experience in an application support or technical support role with strong troubleshooting, problem-solving, and analytical skills.
Ability to work independently and effectively and to thrive in a fast-paced, high-pressure environment.
Experience in either C# or Java preferred, to support effective troubleshooting and understanding of application code
Knowledge of various operating systems (Windows, Linux, macOS) and familiarity with software applications and tools used in the industry.
Proficiency in programming languages such as Python, and scripting languages like Bash or PowerShell.
Experience with database systems such as MySQL, Oracle, SQL Server, and the ability to write and optimize SQL queries.
Understanding of network protocols, configurations, and troubleshooting network-related issues.
Skills in managing and configuring servers, including web servers (Apache, Nginx) and application servers (Desirable)
Familiarity with ITIL incident management processes.
Familiarity with monitoring and logging tools like Nagios, Splunk, or ELK stack to track application performance and issues.
Knowledge of version control systems like Git to manage code changes and collaborate with development teams. (Desirable)
Experience with cloud platforms such as AWS, Azure, or Google Cloud for deploying and managing applications. (Desirable)
Experience in Fixed Income Markets or financial applications support is preferred
Strong attention to detail and ability to follow processes.
Ability to adapt to changing priorities and client needs with good verbal and written communication skills.

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