Senior Analyst - Service Support Management - 3+ Years - Bangalore - H

3 - 8 years

8 - 11 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Senior Analyst - Service Support Management - 3+ Years - Bangalore - Hybrid

Join a leading global organizations Center of Excellence (CoE), a key operations hub supporting its international teams. As a Senior Analyst, you will provide end-to-end policy lifecycle support, drive operational excellence, and ensure seamless collaboration with branch teams to deliver high-quality insurance services.

Location:

Your Future Employer:

Responsibilities:

  1. Act as the primary point of contact for branch operations, providing comprehensive support.
  2. Manage end-to-end policy lifecycle services and ensure accurate documentation.
  3. Coordinate with retailers, finance teams, and vendors to meet customer demands.
  4. Prioritize and manage multiple requests, ensuring timely completion of service tasks.
  5. Collaborate with branch staff to support producers, resolve queries, and enhance service delivery.

Requirements:

  1. Bachelors or Masters degree with 35 years of experience in the insurance domain (P&C preferred).
  2. Strong written and oral communication skills.
  3. Experience in working with onshore partners is an advantage.
  4. Demonstrated skills in multitasking, prioritization, and decision-making.
  5. Proactive approach with ownership, accountability, and interpersonal effectiveness.

What is in it for you:

  • Opportunity to be part of a global, growing organization.
  • Exposure to international operations and industry-leading practices.
  • Collaborative and empowering work environment.
  • Professional growth through continuous learning and performance-driven culture.

Reach us:

priyanka.sharma@crescendogroup.in

Profile Keywords:

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