Senior Analyst - Instructional Design & E-Learning Content

Key Skills:

Roles and Responsibilities:

• Collaborate with stakeholders and subject matter experts to design and develop engaging, accessible, and scalable learning resources for Personal Banking.
• Create multimedia and interactive learning materials that support various learning modalities, including modularized and self-directed learning.
• Continuously review and refine learning resources based on feedback and learning outcomes to enhance the learning experience.
• Utilize analytical skills to assess learning needs and outcomes, providing solutions that align with the learning strategy.
• Employ creative thinking to design innovative resources while maintaining high standards of accuracy and quality.
• Manage projects effectively, from planning to execution, ensuring timely delivery of learning initiatives.
• Work collaboratively with the PB Learning team and stakeholders, utilizing strong communication skills to influence and engage.
• Adapt learning resources to suit diverse learning environments and audiences, applying adult learning theories effectively.
• Support the overall learning, capability, and content proposition for Personal Banking, contributing to the development of learning pathways and coaching frameworks.

Skills Required:

• Strong expertise in Articulate 360 and Storyline for designing interactive e-learning content.
• Proficiency in Instructional Design methodologies and adult learning principles (ADDIE, SAM, Bloom's Taxonomy).
• Experience in Content Writing, Curriculum Design, and creating engaging learning materials.
• Understanding of Learning Management Systems (LMS) and SCORM/xAPI standards.
• Ability to develop multimedia elements using tools such as Camtasia, Vyond, or Adobe Creative Suite.
• Strong analytical and conceptual thinking skills to translate learning objectives into practical, learner-centric experiences.
• Excellent communication, collaboration, and stakeholder management skills.
• Strong project management abilities with attention to detail and timelines.
• Familiarity with digital learning trends, microlearning, and mobile learning design.
• Experience in financial services or corporate learning environments is preferred.

Education: