Senior Analyst, Heroku Release Engineer

The Senior Analyst, IT Solution Support is responsible for executing and managing Release Management function for Heroku and related cloud services and applications. This includes defining the way releases are handled, performing Release Management activities hands on, ensuring that all functionality is delivered smoothly and efficiently to the business users. This position will require strong facilitation and leadership of cross-functional teams as well as managing vendor teams.

This candidate will be responsible for guiding best practices around Heroku environment management while executing a release strategy. Execute the deployment of configuration including metadata, record data, and manual configurations throughout Heroku landscape. Manage, execute and optimize the release process, Heroku deployment tools, and sandbox strategies.

What you will do:

• Develop, audit, monitor, execute and enforce established release management processes and policies in support of Heroku deployments for multiple applications deployed on Heroku cloud.
• Perform and facilitate the promotion and deployment for the Heroku based applications (EIM, RepSuite, myFlex) using a variety of metadata.
• Manage release schedules, milestones and communications throughout initiatives across all Heroku development and support teams.
• Assist with cross-project planning to oversee dependencies and solve conflicts. Identify risks during code conflict, merging and make sure to deploy quality code in production.
• Own and maintain version control repositories and CI/CD pipelines on Bitbucket and Azure DevOps. Should possess good knowledge on GIT commands and Changeset deployments.
• Define and enforce Heroku sandbox management practices, to include periodic refreshes. Know how to package and deploy metadata components, knowledge on release branching strategies, code merging and conflict resolution strategies.
• Stay attuned to new features and capabilities available within upcoming Heroku Platform releases. Research new platform releases, plans for and performs the components upgrades in timely manner.
• Evolve use of the Heroku Platform to ensure it is reliable, efficient and cost effective.

What you need:

Required Skills:

• Bachelor's Degree or equivalent from an accredited university required; Bachelors degree in the areas of Computer Science, Engineering, Information Systems, Business, or equivalent field of study preferred.
• 4 to 7 years of experience as a Heroku Release Engineer, Heroku administration, development, release management or DevOps.
• Demonstrated strong understanding of Heroku best practices and functionality.
• Experience on Heroku administration such as managing applications, dyno management, resource optimization, Connect DB mapping, DB maintenance etc.
• Experience of working closely with Service Delivery teams and project teams to manage shifting schedules. Must be able to articulate and manage tasks, dependencies, task durations and risks in a timely manner.
• Experience with CI/CD Tools, GIT source control, VS code IDEs, branching and merging strategies/resolving conflicts and DevOps tools such as Azure DevOps, Visual Studio, GIT.

Preferred Skills:

• Heroku Certified Developer, Architect preferred.
• ITIL Foundations v4 certification preferred.