Senior Air Ticketing Executive

Job Responsibilities

● Booking tickets through GDS software and other available portals

● Liaison with all Airlines for best-negotiated fares required for our tours/ clients

● Resolve issues related to airline tickets such as booking problems, cancellation of tickets, and

the issue of additional tickets.

● Maintain Strong PR with all airlines.

● Analyzing air tour budget and getting the lower fare than budget so that we can make more

profits

● Scheduling flights based on customer needs and available flights

● Communicating with customers to answer questions about tickets, pricing, or flight schedules

● Collecting payment from customers for airline tickets, including cash, credit card transactions,

checks, or money orders

● Entering customer information into a computer system to issue tickets or update records

● Explaining applicable fees and taxes for each ticket

● Helping clients with the travel-related question

● Working alongside the tours sales team

Requirements

● Minimum 1-2 years of experience in domestic and international ticketing

● Bachelors or Diploma in Travel, tourism, or any related field.

● Experience in managing corporate clients

● Ability to work in a fast-paced environment

● Fluent in written and spoken English

● Able to work on excel