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Medtronic
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Senior AI Solution Engineer

Senior AI Solution Engineer

Medtronic

4 - 8 years

6 - 10 Lacs

hyderabad

Posted:5 days ago| Platform:

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Skills Required

computer science automation process optimization operational excellence hris analytical javascript healthcare monitoring sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a senior AI solution engineer, you will help drive intelligent automation across the employee lifecycle. This role focuses on building scalable, AI-powered HR solutions using platforms such as Moveworks, ServiceNow, Workday, Snowflake, Databricks and UiPath while leveraging advanced LLMs to enhance employee experience and operational efficiency.

Responsibilities may include the following and other duties may be assigned.

AI Automation Engineering

Design and implement intelligent HR workflows and virtual agents using Moveworks, ServiceNow Virtual Agent, and Workday Extend.
Develop and optimize conversational AI experiences LLMs for HR use cases (e. g. , policy QA, case resolution, onboarding support).
Apply prompt engineering and fine-tuning techniques to improve model performance and contextual relevance.

Platform Configuration Customization

Configure workflows, business rules, and data models in ServiceNow , Workday and other HR systems and applications
Integrate agentic platforms with core HRIS systems (e. g. , Workday, SuccessFactors) and third-party tools via REST APIs, webhooks, and middleware.
Collaborate with platform architects to ensure scalable and secure solution design.

Monitoring Optimization

Analyze usage metrics, resolution rates, and feedback to continuously improve automation logic and user experience.
Implement A/B testing and performance tuning for virtual agents and RPA bots.
Continuously improve automation logic, NLP accuracy, and user experience based on analytics and feedback.

Collaboration Agile Delivery

Work closely with HR product owners, business analysts, architects and IT teams in an agile environment.
Participate in sprint planning, backlog grooming, and solution demos.

Required Knowledge and Experience:

Bachelor s degree in computer science, Information Systems, or related field.
4+ years of experience in AI solution development, automation engineering, or platform configuration.
Hands-on experience with at least one agentic platform and one RPA tool.
Familiarity with HR processes such as onboarding, case management, and employee support.
Strong analytical, communication, and problem-solving skills.
Agentic Platforms: Move works Studio, ServiceNow Virtual Agent Designer, Workday Extend
LLMs NLP: prompt engineering, embeddings, vector search
RPA Tools: UiPath Studio, Orchestrator, Automation Hub
Programming Languages: Python, PowerShell (for automation scripting), JavaScript
Integration APIs: RESTful APIs, JSON, OAuth, Postman, YAML
Cloud DevOps: Azure, AWS, Git, CI/CD pipelines
Data Analytics: SQL/Snowflake/Databricks

Preferred Skills-

Experience with Workday Studio or ServiceNow Flow Designer.
Exposure to enterprise-grade LLMs and vector databases.
Knowledge of HR compliance, data privacy, and security standards.
Continuous learner with a passion for exploring new technologies and process optimization methodologies
Proven ability to work independently, manage multiple projects simultaneously, and deliver high quality results within defined timelines.
Effectively communicate technical findings and process insights to non-technical stakeholders, and cross-functional teams.

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Medtronic

Medical Equipment Manufacturing

Minneapolis MN

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Senior AI Solution Engineer