As the Head of Client Delivery at E42.ai, you will play a crucial role in ensuring high levels of client satisfaction and driving successful deliveries that exceed client expectations. You will collaborate with stakeholders to achieve benchmark business success and foster a culture of excellence and continuous improvement within the delivery team. Your responsibilities will include developing and implementing strategies to drive client retention, conducting regular client reviews and feedback sessions, and serving as the primary point of contact for key clients. You will work towards aligning delivery strategies with the company's overall business goals and overseeing the execution of all client engagements to ensure they are delivered on time and to the highest quality standards. In addition, you will be responsible for enabling and developing the team of delivery managers and project managers, implementing best practices in project management methodologies, and driving continuous improvement initiatives to enhance delivery processes. You will also monitor project performance, implement risk management strategies, and ensure optimal resource planning and allocation across all projects. To be successful in this role, you should have a minimum of 10-15 years of strategic and hands-on experience in customer success, program management, and project management, preferably in the tech or AI industry. You should possess strong leadership skills, excellent communication skills, and the ability to make data-driven decisions. A proactive, self-motivated mindset, collaborative approach, and ability to work in a fast-paced environment are essential attributes for this position. If you have a deep understanding of client relationship management, expertise in project and program management methodologies, and the ability to drive business outcomes through strategic thinking, we would like to talk to you. Join us at E42.ai and be part of our mission to help enterprises become intelligent one AI co-worker at a time.,
As the Head of Client Delivery at E42.ai, you will play a pivotal role in ensuring high levels of client satisfaction and driving successful deliveries that exceed client expectations. Your leadership will be instrumental in fostering a culture of excellence, collaboration, and continuous improvement within the delivery team. You will serve as the primary point of contact for key clients, building and maintaining strong relationships based on trust and understanding of their business objectives. Your strategic planning and execution skills will be critical in aligning client delivery with the company's overall business goals. You will oversee project and program management, ensuring efficient resource allocation and timely delivery. Continuous improvement initiatives will be a key focus, as you drive operational excellence through scalable and efficient delivery processes. Monitoring performance metrics and providing transparent reporting to senior leadership will be essential in tracking the success of client engagements. Collaboration with cross-functional teams, industry knowledge, and technical proficiency will enable you to position E42.ai as a leader in the market. Your qualifications should include a Bachelor's or MBA degree in Computer Science, Project Management, or a related field, along with 10-15 years of experience in customer success, program management, or project management, preferably in the tech or AI industry. Key Skills required for this role include client focus, project & program management expertise, strategic thinking, strong communication, problem-solving abilities, leadership skills, and technical proficiency. Essential attributes such as being proactive, collaborative, adaptable, and having a positive attitude are also crucial for success in this role. Experience in managing client success and business growth in a BPO environment, as well as a background in a startup setting, would be advantageous. If you are ready to take on this challenging yet rewarding role, we would like to talk to you!,
A category-leading, VC-backed AI startup on an exponential growth trajectory, E42 is a no-code enterprise Cognitive Process Automation (CPA) platform to spawn AI co-workers with human-like cognitive abilities that automate processes across enterprise functions and verticals. We have 50+ marquee enterprise customers across the globe, including Fortune 500 companies like Accenture, Tata Communications, Mahindra and Mahindra that have deployed these AI co-workers to automate processes across finance, HR, marketing, customer care, to name a few. With a wide moat in the Cognitive Process Automation space, the platform helps enterprises become intelligent one AI co-worker at a time while propelling E42 as a global leader. E42.ai is a NASSCOM Deep Tech member and has been featured in IDC and Gartner reports, as well as awarded by most of its partners like Microsoft, Oracle, SAP, NVIDIA, and the likes. Website : https://e42.ai/ LinkedIn: https://www.linkedin.com/company/e42dotai/ Position: Permanent Role: Business Development Executive Experience: 1 - 3 years Location: Remote About the Role: We are seeking a motivated Business Development Executive (BDE) to join our sales team and support the growth of our AI and agentic automation platform business. The BDE will play a crucial role in identifying prospects, nurturing leads, and setting up qualified opportunities for the sales team. This is an exciting opportunity for someone eager to build a career in enterprise SaaS/AI sales. Key Responsibilities 1. Lead Generation & Prospecting · Research and identify target accounts across industries and geographies. · Reach out via cold calls, emails, LinkedIn, and other channels to generate qualified leads. · Nurture early-stage prospects through consistent engagement. 2. Pipeline Support · Qualify inbound and outbound leads based on predefined criteria. · Schedule discovery calls, demos, and meetings for the sales team. · Maintain accurate records of prospect interactions in CRM . 3. Market Research & Intelligence · Stay updated on industry trends, competitor offerings, and client needs. · Provide insights to the sales and marketing teams for better targeting. 4. Collaboration · Work closely with Sales Managers on account plans and outreach strategies. · Coordinate with marketing for campaigns, events, and lead nurturing workflows. · Support pre-sales by providing background research on prospects. 5. Reporting · Track daily/weekly outreach activities and lead conversion ratios. · Maintain pipeline hygiene and update CRM regularly. · Prepare reports on lead generation performance and market insights . Qualifications & Requirements 1. 1–3 years of experience in business development / inside sales (preferably in SaaS, AI, or automation solutions). 2. Strong communication and interpersonal skills, both written and verbal. 3. Comfortable with cold calling, emailing, and LinkedIn outreach. 4. Ability to research companies, identify key stakeholders, and create targeted outreach. 5. Experience working with CRM tools (HubSpot preferred, Salesforce or others acceptable). 6. Energetic, goal-oriented, and eager to learn in a fast-paced environment. Good to Have (Not Limited To) 1. Experience managing HubSpot CRM for daily prospecting and reporting. 2. Exposure to AI, automation, or digital transformation solutions. 3. Understanding of enterprise processes (finance, HR, IT operations). 4. Familiarity with lead qualification frameworks (BANT, CHAMP, etc.). 5. Prior exposure to global markets (North America, Europe, APAC). What We Offer 1. Opportunity to build expertise in AI and automation sales. 2. Learning-driven culture with mentorship from senior sales leaders. 3. Competitive compensation with attractive incentive structure. 4. Clear career progression path to Sales Manager and beyond. 5. Exposure to global enterprise clients and cutting-edge technology.
A category-leading, VC-backed AI startup on an exponential growth trajectory, E42 is a no-code enterprise Cognitive Process Automation (CPA) platform to spawn AI co-workers with human-like cognitive abilities that automate processes across enterprise functions and verticals. We have 50+ marquee enterprise customers across the globe, including Fortune 500 companies like Accenture, Tata Communications, Mahindra and Mahindra that have deployed these AI co-workers to automate processes across finance, HR, marketing, customer care, to name a few. With a wide moat in the Cognitive Process Automation space, the platform helps enterprises become intelligent one AI co-worker at a time while propelling E42 as a global leader. E42.ai is a NASSCOM Deep Tech member and has been featured in IDC and Gartner reports, as well as awarded by most of its partners like Microsoft, Oracle, SAP, NVIDIA, and the likes. Website : https://e42.ai/ Linkedin: https://www.linkedin.com/company/e42dotai/ Position: Permanent Role: Sales Manager Experience: 5 to 10 years About the role: We are looking for a dynamic Sales Manager to drive growth for our next-generation AI and agentic automation platforms. This role demands consultative selling skills, an understanding of enterprise processes, and the ability to position AI-driven value propositions to C-level stakeholders. Key Responsibilities 1 Sales Execution Own the end-to-end sales cycle including prospecting, qualification, solution mapping, proposal, negotiation, and closure. 2 Consultative Solution Selling Understand customer pain points in finance, HR, IT, and operations. Position AI/automation solutions with clear ROI and TCO benefits. Conduct demos, workshops, and Proof of Value (PoV) engagements. 3 Pipeline Development & Management Build, manage, and track sales pipeline for accurate forecasting. Engage with prospects via multiple channels (direct, partner, events, digital campaigns). Maintain pipeline hygiene through CRM best practices. 4 Stakeholder Engagement Build trusted relationships with CXOs, Digital Transformation leaders, and process owners. Handle objections related to change management, compliance, or AI adoption. 5 Collaboration & Alignment Work closely with pre-sales, product, delivery, and customer success teams. Partner with marketing on campaigns, messaging, and case studies. Collaborate with system integrators and consulting partners for co-sell opportunities. 6 Reporting & Market Intelligence Track and report on KPIs: bookings, conversion ratios, deal size, and pipeline velocity. Share competitive insights and client feedback with product/strategy teams. Qualifications & Requirements 5–10 years of experience in enterprise SaaS / automation / AI platform sales. Strong background in consultative selling and complex B2B deals. Proven track record of achieving and exceeding sales targets. Ability to communicate value-based selling and build ROI/TCO business cases. Excellent presentation and negotiation skills; experience with CxO-level engagement. Experience working with or through system integrators, resellers, or consulting partners. Familiarity with sales methodologies like MEDDPICC, BANT, or Challenger Sale. Good to Have (Not Limited To) Experience managing HubSpot CRM (or equivalent) on a daily basis for pipeline tracking and reporting. Exposure to AI/agentic automation products or intelligent process automation platforms. Understanding of enterprise workflows in Finance (AP/AR), HR, IT, or shared services. Global market exposure (North America, Europe, APAC). Thought leadership experience (webinars, industry forums, whitepapers). What We Offer Opportunity to work with cutting-edge AI and automation technologies. A collaborative and innovation-driven work environment. Competitive compensation with performance-linked incentives. Growth opportunities within a fast-scaling global organization.
You will play a pivotal role as the Head of Client Delivery at E42.ai, ensuring high levels of client satisfaction and driving successful deliveries that exceed client expectations. Your leadership will foster a culture of excellence, collaboration, and continuous improvement within the delivery team. Being the primary point of contact for key clients, you will build and maintain strong relationships based on trust and understanding of their business objectives. Key Responsibilities: - Strategic planning and execution skills are critical in aligning client delivery with the company's overall business goals - Oversee project and program management, ensuring efficient resource allocation and timely delivery - Drive continuous improvement initiatives to achieve operational excellence through scalable and efficient delivery processes Qualifications Required: - Bachelor's or MBA degree in Computer Science, Project Management, or a related field - 10-15 years of experience in customer success, program management, or project management, preferably in the tech or AI industry Key Skills: - Client focus - Project & program management expertise - Strategic thinking - Strong communication - Problem-solving abilities - Leadership skills - Technical proficiency In addition to the qualifications and key skills required, essential attributes such as being proactive, collaborative, adaptable, and having a positive attitude are crucial for success in this role. Experience in managing client success and business growth in a BPO environment, as well as a background in a startup setting, would be advantageous for this challenging yet rewarding role at E42.ai.,