Senior Admissions & Public Relations Officer (PRO)

Experience Required: Minimum 3–5 years in a similar role at Renowned School
Qualification:

• Bachelor’s degree in Communications, Marketing, or a related field.

Responsibilities:

Parent Counselling & Conversion:

• Understand parent expectations and guide them effectively about the school’s vision, pedagogy, and offerings.
• Conduct regular follow-ups and ensure smooth conversion from inquiry to admission.

Public Relations & School Representation:

• Act as the face and voice of the school in all formal and informal communications.
• Represent the school in events, seminars, and community outreach programs.

Front Office & Visitor Management:

• Maintain a welcoming and professional front office environment.
• Ensure all walk-ins and calls are handled with warmth, efficiency, and accuracy.

Communication & Coordination:

• Liaise between parents and academic/admin teams to ensure clarity and timely updates.
• Draft formal communication, circulars, and event invitations when required.

Marketing & Outreach:

• Support the marketing team in school promotions, admissions campaigns, and digital outreach.
• Contribute ideas for increasing walk-ins and lead generation, especially during peak admission season.

Documentation & Reporting:

• Maintain records of inquiries, follow-ups, and admissions in a systematic manner.
• Prepare weekly/monthly reports for management on admissions status and trends.

Event Coordination:

• Assist in organizing orientation sessions, open houses, parent meetings, and school functions.
• Coordinate with vendors, staff, and parents for smooth execution of events.

Feedback & Relationship Management:

• Gather feedback from new parents about the admission process and improve the experience.
• Build long-term relationships to support word-of-mouth referrals.

Crisis & Conflict Handling:

• Address concerns and complaints from parents diplomatically and efficiently.
• Escalate unresolved issues to the appropriate authority while maintaining confidentiality.

Upholding School Values & Culture:

• Ensure all communications and actions reflect the ethos of Ivy World Play School.
• Be a role model in professionalism, courtesy, and empathy.

Candidate Requirements:

• Female candidates only
• Excellent communication and interpersonal skills
• Presentable, confident, and fluent in English
• Prior experience in an educational institution preferred
• Proficient in MS Office and basic administrative tools
• Strong organizational and follow-up skills
• Warm, child-friendly, and professional demeanor
• Proficiency with CRM and admissions systems is a plus.

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person