Senior Admissions Counselor

Company DescriptionupGrad, founded in 2015, is a leading online education platform focused on empowering career success for a global workforce. With a learner base of over 3 million across 100+ countries, upGrad offers a wide range of programs from undergrad courses to doctoral degrees. The company's Global Learning Engine is supported by original content, proprietary tech platform, human-led delivery service, and impressive course completion and career outcomes records. Role DescriptionThis is an internship role located on-site in Indore at upGrad. The Intern will be involved in day-to-day tasks related to supporting various projects and initiatives within the organization. This role offers hands-on learning opportunities and exposure to the EdTech industry. 1.Reach out to potential learners via calls, emails, and WhatsApp to understand their educational background and career aspirations2.Counsel students on available upGrad programs, eligibility, curriculum, and career outcomes3.Maintain a consultative approach to guide prospects in making informed decisions4.Follow up with leads, schedule counseling sessions, and close admissions as per targets5.Maintain detailed and accurate records of interactions in the CRM6.Collaborate with marketing and product teams to relay feedback and improve the learner experience7.Meet or exceed weekly/monthly conversion targets Job Title: Admission Counsellor / Marketing Executive Location: upGrad Learning Center , Janjeerwala Square Race Course road , Indore Department: Sales & Marketing Reports to: Center Manager – Admissions / Manager – Admissions QualificationsStrong communication and interpersonal skillsAbility to work collaboratively in a team environmentProficiency in Microsoft Office suiteDetail-oriented and organizedPursuing or completed Bachelor's degree in a relevant field