Senior Account Manager Retail

Role Overview: As a Senior Account Manager - Retail at NSF in Gurugram, India, your role will involve managing customer projects accounts with high impact and/or complexity. You will be responsible for nurturing client relationships, providing guidance on clients" requirements, organizing and leading client meetings, and identifying new business opportunities with assigned customers. Additionally, you will be involved in administrative duties such as invoicing. Key Responsibilities: - Manage customer projects accounts with high impact and/or complexity - Nurture client relationships - Provide guidance on clients" requirements - Pre-review and entry of customer and product details in NSF software systems - Organize and lead client meetings - Identify and procure new business or cross-selling opportunities with assigned customers - Conduct trend analysis to identify areas of improvement - Assist the Retail Manager Food in Asia Pacific in managing the Retail business Audits in the sub-region Qualifications: - Bachelors degree, or equivalent experience - Preferably a few years of experience in a client-facing role in a services industry - Technical background is a plus (Food safety) - Committed to service excellence, always looking for solutions to assist the clients - Result-oriented with the ability to autonomously manage projects - Attentive to detail with excellent organizational and coordination skills - Strong interpersonal and communication skills - Collaborative mindset, team player - Willingness and ability to travel About Us: NSF leverages science and innovation to improve human and planet health, with a legacy spanning more than 80 years. They provide science-driven, independent testing, inspection, certification, and advisory services, empowering clients to navigate shifting regulations and improve consumer health, safety, and quality of life. Embracing diversity, NSF strives to make a difference in the world by developing standards that drive the food, water, and life sciences industries worldwide.,