Senior Account Coordinator

As a Senior Account Coordinator, your primary role will be to manage client communication and project coordination. You will be responsible for engaging with clients via chat to understand project requirements, offering suitable solutions, and coordinating projects with the internal editing team. Tracking progress, ensuring timely delivery, and maintaining excellent client relationships will also be key responsibilities. Your duties will also include providing regular updates to the management on client interactions and project status. Key Responsibilities: - Engage with clients via chat to understand project requirements - Offer suitable solutions and clarify service details - Coordinate projects with the internal editing team - Track progress and ensure timely delivery of projects - Maintain excellent client relationships and handle feedback/revisions - Provide regular updates to the management on client interactions and project status Requirements: - Minimum 1 year of experience in account coordination, client servicing, or customer communication - Strong written communication skills (English) - Ability to handle multiple projects and clients simultaneously - Organized, proactive, and solution-oriented - Basic understanding of creative/video production workflows is a plus - Comfortable working in a home studio environment What We Offer: - Opportunity to work in a growing creative studio - Supportive team environment - Skill development and career growth opportunities Benefits: - Flexible schedule - Health insurance Schedule: - Day shift - Fixed shift Performance bonus Please note that the work location for this role is in person. As a Senior Account Coordinator, your primary role will be to manage client communication and project coordination. You will be responsible for engaging with clients via chat to understand project requirements, offering suitable solutions, and coordinating projects with the internal editing team. Tracking progress, ensuring timely delivery, and maintaining excellent client relationships will also be key responsibilities. Your duties will also include providing regular updates to the management on client interactions and project status. Key Responsibilities: - Engage with clients via chat to understand project requirements - Offer suitable solutions and clarify service details - Coordinate projects with the internal editing team - Track progress and ensure timely delivery of projects - Maintain excellent client relationships and handle feedback/revisions - Provide regular updates to the management on client interactions and project status Requirements: - Minimum 1 year of experience in account coordination, client servicing, or customer communication - Strong written communication skills (English) - Ability to handle multiple projects and clients simultaneously - Organized, proactive, and solution-oriented - Basic understanding of creative/video production workflows is a plus - Comfortable working in a home studio environment What We Offer: - Opportunity to work in a growing creative studio - Supportive team environment - Skill development and career growth opportunities Benefits: - Flexible schedule - Health insurance Schedule: - Day shift - Fixed shift Performance bonus Please note that the work location for this role is in person.