Senior Academic Counsellor

Key Responsibilities:

• Counsel prospective students and parents through phone calls, emails, and in-person meetings regarding academic programs, admissions, and career options.
• Assess learners’ needs and provide guidance for suitable courses/programs offered by the institution.
• Convert walk-in and telephonic inquiries into enrollments, consistently meeting and exceeding targets.
• Maintain accurate records of counseling sessions, leads, and conversions in the CRM system.
• Assist with the planning and execution of academic seminars, webinars, orientation sessions, and educational fairs.
• Develop relationships with students, alumni, and partner institutions to facilitate enrollments and referrals.
• Stay updated with education trends, competitive offerings, and admission processes.
• Provide after-admission support, ensuring student satisfaction through their onboarding and initial learning phases.
• Collaborate with academic and marketing teams for effective promotional campaigns and program launches.

Requirements:

• Bachelor’s degree in any field
• 1 to 3 years’ experience as an academic counselor, admission counselor, or similar role in an EdTech or educational institution.
• Excellent verbal and written communication and interpersonal skills.
• Proven record of meeting enrollment/counseling targets.
• Strong understanding of student psychology and academic needs assessment.
• Familiarity with CRM software and online communication tools.
• High degree of professionalism, patience, and resilience.

Job Types: Full-time, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Leave encashment

Work Location: In person