Posted:3 days ago|
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On-site
Full Time
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Job Description
Job Summary:
The Academic Counsellor is responsible for guiding students through their academic journey by helping them select appropriate courses, providing educational guidance, and assisting with career planning. The role requires strong communication skills, empathy, and a thorough understanding of academic programs and requirements.
Key Responsibilities:
Counsel students regarding educational issues such as course and program selection, class scheduling, career planning, and academic performance.
Assist in the admissions process by providing information about programs and guiding students through enrollment procedures.
Assess students’ academic progress and provide strategies for improvement.
Maintain regular follow-up with students via calls, emails, or in-person meetings.
Provide information on scholarships, internships, and career opportunities.
Collaborate with academic staff to ensure students' academic goals are being met.
Maintain accurate records of student interactions and progress.
Conduct webinars, orientation programs, and academic workshops.
Resolve student queries and complaints in a timely and professional manner.
Requirements
Requirements:
Bachelor’s degree in any field.
Proven experience in academic counselling, student services, or a similar role.
Excellent verbal and written communication skills.
Empathetic, patient, and student-focused.
Knowledge of education systems, admission procedures, and career planning tools.
Proficient in MS Office and student information systems (CRM tools a plus).
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