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Taj Hotels
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Security & Safety Manager

Security & Safety Manager

Taj Hotels

16 - 18 years

10 - 11 Lacs

theog shimla

Posted:2 days ago| Platform:

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Skills Required

housekeeping crisis management hospitality law enforcement team management security management security operations risk management cctv fire safety

Work Mode

Work from Office

Job Type

Full Time

Job Description

At IHCL, we believe our employees are our greatest asset
We are committed to fostering a dynamic work environment that encourages in ation, collaboration, and personal growth Join us in creating memorable experiences and shaping the future of hospitality Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity

This position exists for leading and managing all aspects of security and safety operations at a property
This role ensures compliance with safety standards, fire and life safety regulations, and IHCL protocols It includes leading the S&S team, overseeing risk management, responding to emergencies, and managing safety and security initiatives to protect guests, staff, and property

Essential Job Tasks

Leads the security and safety function for a mid-to-large property, coordinating risk mitigation strategies and overseeing crisis management protocols
Manages security teams, reviews incident reports, and ensures regulatory compliance Implements fire and life safety programs, oversees security technology systems, and conducts regular audits Provides training to staff and develops proactive safety and security measures

Areas of Responsibility

1
Leadership and Team Management Leadership of Security & Safety Operations Lead the S&S team in day-to-day security and safety operations, ensuring high standards in staff deployment, incident response, and proactive risk management Foster a culture of excellence in security and safety performance a g all team members Supervision of Team Members Manage the performance of security supervisors, safety officers, and stewards, ensuring they are executing their duties as per property standards itor team adherence to schedules, patrol assignments, and guest/staff interactions Team Training and Development Oversee the continuous training and development of the security and safety team, ensuring they are up-to- on security protocols, emergency response procedures, and IHCL standards Conduct performance evaluations and recommend promotions or additional training as needed

2
Security & Safety Strategy and Planning Strategic Planning of Security Operations Develop and implement security and safety strategies for the property, aligned with IHCL s broader goals and objectives This includes property-specific risk management plans, preventive security strategies, and fire/life safety initiatives Policy Development & Enforcement Ensure that all security and safety policies are developed, implemented, and enforced across the property Regularly review and up security and safety policies to ensure alignment with evolving regulatory requirements and best practices

3
Security & Surveillance Systems Management Access Control & itoring Oversee the management of access control systems, ensuring that entry and exit points are secure and itored at all times Ensure security systems (eg CCTV, electronic surveillance) are operational and functioning optimally Surveillance System Upkeep Ensure that all CCTV and surveillance systems are routinely inspected, maintained, and upgraded as needed Oversee real-time itoring processes and ensure operators are trained to identify and escalate security risks Electronic Access Management Manage electronic access control systems and ensure proper logging and reporting of access to restricted areas

4
Risk Management & Mitigation Risk Assessments Conduct regular and comprehensive risk assessments to identify potential security and safety vulnerabilities on the property Develop and implement risk mitigation strategies to address identified vulnerabilities Incident Response & Crisis Management Lead the S&S team in responding to incidents, including security breaches, safety violations, and emergencies such as fire or medical crises Serve as the key point of contact for emergency services and law enforcement during incidents Post-Incident Review Conduct post-incident investigations, document findings, and implement changes to security and safety protocols to prevent recurrence

5
Fire & Life Safety Compliance Fire Safety Equipment Management Ensure all fire safety equipment, including alarms, extinguishers, and firefighting systems, are operational and compliant with fire safety regulations Conduct regular fire safety drills and inspections to ensure preparedness for emergencies Emergency Preparedness & Evacuations Develop and manage emergency preparedness plans for the property, including fire evacuation procedures, medical emergency response, and crisis simulations Ensure all staff and guests are well-versed in evacuation protocols and emergency assembly points

Required Qualifications

Bachelor s degree in Security Management, Safety, or a related field
Certified in Fire Safety, First Aid, and Occupational Safety Certification in Risk Management preferred

Work Experience

16-18 years of experience in S&S roles, with extensive experience managing large properties or multiple properties

Languages Needed in Position

Fluency in English, Hindi, and local dialects

Key Interfaces- External

Local law enforcement
Fire safety and emergency response teams Contractors and external vendors Regulatory authorities

Key Interfaces- Internal

General Manager
Director of S&S S&S Supervisors, S&S Executives Property HR, Engineering, Housekeeping Teams Corporate S&S

Behavioural Competencies

Process Excellence

Result Orientation

Collaborative Engagement

Change Championship

Growth Mindset

Talent Enrichment

Guest Centricity

Personal Effectiveness

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Security & Safety Manager