Security Consultant

You will be responsible for gaining a deep understanding of company security solutions, as well as customer cloud environments and security architectures. You will serve as the primary advocate and point of contact for Proof of Concepts (PoCs) and high-profile customer engagements, ensuring successful outcomes. It will be your responsibility to ensure the efficient implementation and enforcement of advanced security services provided by the team. Proactively identifying and anticipating potential security escalations at early stages, and mitigating risks effectively will be crucial. Managing multiple high-priority tasks, including handling escalations with a strategic approach, will also be part of your role. Your duties will also include overseeing the triage and analysis of security assessments, enhancing incident investigation processes, and ensuring swift resolution of security threats. You will communicate with customers on alerts, remediation actions, and incident response using structured playbook-driven solutions. Leading quarterly reviews and PoC evaluation calls, taking ownership of key initiatives, and coordinating with various stakeholders will be essential. Collaborating with cross-functional teams, including Customer Success Management (CSM), Security Research, Incident Response, and Product, to strengthen security operations and continuously enhance the company offering will also be part of your responsibilities. Sharing industry insights, best practices, and technical knowledge within the team while keeping internal documentation and knowledge bases up to date will be important. You will foster a collaborative and growth-driven team culture by leading by example, supporting professional development, and promoting continuous learning and innovation. To qualify for this role, you must have availability during the US time zone from 5PM to 2AM IST in order to allow daily interaction with US-based customers. A Bachelor's degree in Computer Science, Engineering, Electrical Engineering, or relevant industry certifications is required. Strong communication skills with proficiency in English (written and verbal) are essential. Experience working with multi-regional customers across different locations is necessary. You should have at least 3 years of experience in customer-facing security operations roles, preferably within SOC/MDR environments handling multiple clients. Expertise in cybersecurity assessments and incident management methodologies is a must. Hands-on experience with security technologies such as SOC, MDR, SIEM, SOAR, WAF, IPS, and other security solutions is also required. A strong understanding of the cybersecurity landscape, including common threats, attack vectors, and mitigation strategies, is crucial. Familiarity with monitoring, ticketing, and CRM tools to manage security operations efficiently is expected. Ability to build and maintain strong customer relationships, ensuring a positive and proactive engagement experience, is important. Preferred qualifications include experience with cloud services (AWS, Azure, or GCP), knowledge of Cloud security principles, and security certifications such as CISSP, CEH, CSA.,