5912 Score Jobs - Page 8

As a Google Ads Specialist, you will be responsible for managing pay-per-click (PPC) campaigns on Google Ads for multiple clients. You’ll work closely with our digital strategy and creative teams to ensure campaigns align with overall marketing goals. Key Responsibilities: Create, manage, and optimize Google Ads campaigns (Search, Display, Shopping, YouTube, Performance Max) Conduct keyword research, audience targeting, and competitive analysis Write compelling ad copy and continuously test variations Monitor campaign performance and adjust bids, budgets, and targeting for optimal ROI Generate performance reports and deliver actionable insights to clients/stakeholders Set up and manage conversion tracking via Google Tag Manager & Google Analytics Stay up to date with Google Ads trends, algorithm changes, and best practices Requirements: Proven experience managing Google Ads campaigns (2+ years preferred) Google Ads Certification(s) strongly preferred Solid understanding of conversion rate optimization and quality score factors Experience with Google Analytics, Tag Manager, and reporting tools (e.g., Data Studio) Ability to analyze data, identify trends, and make data-driven decisions Excellent communication and project management skills Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Paid time off Schedule: Day shift Fixed shift Experience: 0 month: 1 year (Required) Work Location: In person

1. Purpose Drive effective management of revenues from various channel partners (Regional Service Providers, Consolidators, FCCs, OSCs, etc.) across the region. Responsible for actively driving the entire cycle of channel development involving channel partner identification, start up support, capability development, revenue monitoring and undertaking corrective actions. 2. Key Responsibilities Responsibilities Strategic Work closely with the Regional Sales Head, Regional Operations Head – Air Operations & Ground Operations to develop the overall channel partner development strategy in line with the overall organizational strategy Drive identification of opportunities where channel partners can be introduced, with the aim of revenue generation and expansion of the geographical reach of Blue Dart services Financial Ensures the additions to RSP's, Consolidators, FCCs, etc. on a regular basis and analyze the financial benefits derived from the same Operational Support in the development of Standard Service Level Agreements (SLAs) for Regional Service Participants(RSPs) and work closely with the Legal team to develop contracts for them Drive identification of channel partners through field visits, references, etc. and take inputs from operations and sales team in all locations for the same Drive the empanelment of channel partners as per the defined process, along with relevant departments Together with Regional Operations Head support setup of RSPs in terms of facilities planning, facilities design, branding, initial operations planning & support, etc. Drive and develop initiatives to enhance revenues from other channel partners like FCCs, OSCs and Consolidators Monitor channel partner performance, in terms of revenue generations, sales, profits, etc. generated from them on a regular basis and take corrective actions, if any People Provide direction, guidance and support to subordinates to help them discharge their duties effectively Monitor the performance of subordinates on a continuous basis to identify key performers and mentor and coach them effectively 3. Key Result Areas and Key Performance Indicators S. No Key Result Areas Key Performance Indicators 1. Support in Reach enhancement Support expansion into Tier 2 and Tier 3 cities as per plan (in terms of timely identification and empanelment of RSPs, FCCs, Consolidators etc) Drive activities related to setup of channel partners (from a sales point of view) as per defined timelines 2. Drive revenues from existing channel partners Revenues from channel partners (RSPs, FCCs, Consolidators, OSCs) Revenues from new RSPs 3. Drive sales capability building of channel partners Conduct/ delivery of sales training programs for indirect employees (i.e. employees in channel partners) as per plan Conduct of training/ capability building programmes for indirect employees (i.e. employees in channel partners) for rollout/ launch of new products or new processes % coverage of indirect employees (i.e. employees in channel partners) (as per plan) in terms of conduct of sales training programmes 4. Ensure Performance Driven Culture Adherence to Performance Management system timelines and guidelines 5. Employee engagement and retention Employee Satisfaction Score of employees in the team % attrition in the team

Underwriting: Co-ordinating financial analysis with colleagues on WeChartered Team Interfacing with origination partners and companies in the collection of due diligence materials Creating/Uploading collected items into our systems (SupplyFi/Monday.com) Manage the pipeline board on Monday.com (ie copy/paste q&as, update the status per the weekly call) Reviewing items collected per checklists and also request made by team Producing investment memo at outset of deal Monitoring: Assist in collecting financials from companies Ensure financials are processed by India team Run company risk score via supplyfi and update on a quarterly basis based on financials Review output prior to internal meeting and ensure quality of product output is consistent Assist in developing monitoring process Reporting: Reporting for credit insurance Client reporting Other reporting as requested by team Valuation reports and memos for audits Investor Relations: Update and preparation of due diligence materials Ad hoc reports

Job Title: Campaign Manager Location: B-12, Sector-6, Noida, Uttar Pradesh Department : Digital Marketing Type: Permanent, Full-Time Working Days : 6 Days/Week Working Hours: 8 Hours plus a 30-Minute Break (Total 8.5 Hours) Shift & Week-off : Day Shift | Rotational Week Off Website: www.henryharvin.com Key Skills Required: Minimum 5 Years of hands-on experience in PPC campaigns. Expertise in Google Ads, Meta Ads (Facebook), LinkedIn Ads, and other paid platforms. Strong understanding of CPC, CTR, ROAS, Quality Score & audience targeting. Proficiency in Google Analytics, Tag Manager, and tracking tools. Experience in A/B testing and campaign optimization. Strong communication, analytical, and reporting skills. Roles & Responsibilities: Plan, execute, and manage paid campaigns across Google, Facebook, and other ad platforms. Monitor keyword bids, budget caps, and daily/monthly spend. Optimize campaigns to achieve maximum ROAS. Analyze ad performance and generate weekly/monthly reports. Coordinate with design and content teams for creatives and landing pages. Stay updated with the latest ad trends, platform updates, and best practices. About Us: Henry Harvin® is a leading global provider of training and advisory services, operational since 2013 with offices across 11+ cities in the US, India, and UAE. With 600+ programs in 27+ categories, we’ve trained over 300,000 professionals and partner with 210+ corporates and 130+ colleges globally. Our verticals include training, staffing, advisory services, and educational products.

I. Summary: We are seeking a highly driven and experienced Project Manager with a strong background in Electrical/Electronics/Computer Engineering to lead end-to-end project execution, including design planning, procurement, delivery, installation, commissioning, and successful handover of electronic and automation projects. The role demands on-ground leadership (>70% on-site), active client engagement , vendor management, and hands-on problem-solving , ensuring projects are completed on time, within budget, and to the client’s satisfaction . II. Roles and Responsibilities: Project Planning & Execution Prepare detailed project plans, schedules, and deliverables in alignment with client requirements. Coordinate with design, procurement, and production teams to ensure project readiness. Monitor project progress and proactively mitigate risks/delays. Client Management & Stakeholder Coordination Act as the primary point of contact for clients, ensuring clarity in scope, timelines, and deliverables. Conduct regular progress meetings and provide updates to clients and internal management. Ensure prompt resolution of client issues/concerns and achieve high client satisfaction. Technical Oversight Review and interpret design documents, wiring diagrams, PLC logic , and technical specifications. Provide hands-on support in troubleshooting issues during commissioning. Ensure adherence to technical standards and quality requirements. Team Leadership & Field Operations Lead, motivate, and manage field engineers and technicians for on-site activities. Ensure safety protocols and compliance with statutory regulations on-site. Vendor & Contractor Management Identify, negotiate, and manage subcontractors and vendors for timely material and service delivery. Drive cost-efficiency without compromising quality and timelines. Budgeting & Cost Control Prepare and monitor project budgets to ensure execution within approved financial limits. Identify cost-saving opportunities and track project profitability. Documentation & Handover Maintain proper documentation of project milestones, change requests, and approvals. Ensure seamless commissioning and structured handover of projects to clients. Payment & Collections Track client billing schedules and ensure timely payment collections as per project milestones. III. Key Performance Indicators (KPIs): 1. Project Timeliness On-time delivery of projects against agreed schedules ( ≥90% compliance ). 2. Cost Management Project execution within or below budget (variance ≤5%). 3. Client Satisfaction Client satisfaction score (post-project feedback ≥8/10 ). Zero escalations on major deliverables. 4. Quality & Compliance Defect-free handover of projects (First-Time Right metric ≥95%). Compliance with all safety, statutory, and quality standards . 5. Financial Metrics On-time payment collection (≥95% within agreed terms). Achievement of project gross margin targets . 6. Team Management Employee productivity & retention in project teams. Effective mentoring & performance tracking of field teams. 7. Vendor Performance On-time material/service delivery from vendors ( ≥90% compliance ). IV. Requirements: Education: B.E./B.Tech in Electrical Engineering, Electronics & Communication, or Computer Engineering. Experience: 7–10 years in project management for electronic/automation systems (preferably involving PLC-based systems). Technical Skills: PLC programming and ability to read/write ladder logic. Strong knowledge of electrical/electronic circuits, automation systems, and control panels. Ability to read & interpret technical drawings and documentation. Project Management: Proficiency in MS Project/Primavera, budgeting, scheduling, and vendor negotiations. Soft Skills: Strong leadership, analytical thinking, and client relationship management. Other: Must own a personal vehicle for site travel.

Job description: Job Description Role Purpose The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process. ͏ Do 1. Hire the required talent from the different sourcing channels Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc. As per the talent requirements shared by the business, Create sourcing plan as per hiring channel mix and cost considerations Utilize job portals, consultants, employee referral to find the right fit from the industry/ within Wipro For the shortlisted candidates, facilitate the selection process with the technical panel As per the requirement by the business, facilitate different selection tests like technical programming language skills Conduct HR evaluation round and negotiate with the candidate(s) on the salary, position etc Take necessary approval from the tower lead/ head ensuring, hiring is strictly as per Wipro’s salary range, minimizing exceptions to meet average cost per candidate target Formally roll out the job offer to the selected candidate(s) and coordinate with him/ her for offer acceptance Motivate, engage and maintain relationship with the selected candidate(s) from time to time till their joining Coordinate with the HRSS team for background verification of the selected candidate Communicate with Business Teams and Managers to from time to time on the status of joining etc ͏ 2. Manage Candidate Experience throughout the recruitment process Conduct candidate connect and pre-hiring candidate engagement activities to ensure healthy joining ratio Adherence to Wipro guidelines, processes and protocols with respect to responsiveness, clarity, compensation structure, SLAs, quality and auditability in all candidate communication, and deliver Zero valid escalation on hiring process Resolve candidate concerns and manage candidate escalations, turnaround slightest negative experience Daily maintain the data on the recruitment tool (Synergy) and upload all the candidate documents from time to time Ensure the weekly/ monthly/quarterly dashboards are updated and readily available for the management review Conduct meetings with WMG teams to update on the progress, risk and issues involved in hiring for a position and seek help if necessary Follow checks and balances placed by the recruitment team and conduct regular reviews with the management to ensure reliability, quality and integrity of recruitment data in the system ͏ Deliver No. Performance Parameter Measure 1.Fulfilment Targets Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add)2.Average Recruitment Cost Per PersonDeviation from Wipro salary range - Numbers as per plan3.Customer SatisfactionCandidate Experience – Zero escalations Hiring Manager satisfaction score – As per plan4.Cost of hiring (Cost incurred on portals, vendors etc)Deviation from Channel Mix and Budget - as per plan 5.Compliance % Deviation from Source-to-Hire policies – Zero Online / Tool data reliability – 100% ͏ Mandatory Skills: Institutional_Finance_Buy_Side_Others . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About Avo Automation Avo Automation is a SaaS business focused on automation of the software delivery process. Our Platform is recognized as leader by market leading analyst like Gartner and G2. We are a young and fast-moving business that looks for hungry and driven people to join our team. We offer a holistic, enterprise-grade platform that unifies test automation and test data management. Avo Automation works with clients across the globe. Our mission is to help businesses assure digital perfection. We are backed by SLK Group, a leading technology provider, with offices in USA, Europe and India. The automation testing market is growing at 18% annually is already valued at over USD 20 Billion, that’s just the product industry. Testing services market is over USD 200 Billion. Testing takes 20-30 % of entire software delivery effort. To put in another way let’s assume an application you use every day, took 1 year to build testing alone took 3 month of entire build time. Avo Automation counts marquee organizations like Sony, Mizuho, CNA, Emerson, Voya etc. as our major clients. We bring a set of amazing products to the table: Avo Assure- A Test Automation platform that supports over 100 technologies. Avo iTDM(Intelligent Test Data Management)-A market leading data masking and synthetic data generation engine to expedite testing further. Top Analysts Recommend Avo Top analysts and peer reviewers like Gartner and G2 recognize Avo as a representative vendor for test automation. The latest G2 Enterprise Grid Report for Test Automation ranks Avo as a ‘Leader’ in this space. With a growing market presence and higher customer satisfaction score, we are delighted to be modernizing how organizations test applications. https://avoautomation.ai/ Experience : 0-2 years experience Job Description : Collaborate with the senior management to define strategic objectives and develop program plans that support the overall vision of the company. Manage and oversee the execution of multiple programs and projects, ensuring timely delivery, resource allocation, and adherence to quality standards. Develop and maintain program schedules, budgets, and resource plans, monitoring progress. Conduct regular program reviews and provide status updates to the leadership team, identifying risks, issues, and opportunities for improvement. Conduct research, analyze data, and prepare reports to support decision-making processes and provide insights to the leadership team. Schedule meetings and appointments and manage travel itineraries Prepare internal and external corporate documents for team members and industry partners Knowledge on time Zone, Google Earth, Google maps. Maintain an organized filing system of paper and electronic documents Uphold a strict level of confidentiality Develop and sustain a level of professionalism among staff and clientele Minimum of 2+ years of experience as an Executive Assistant reporting directly to senior management Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software Proficiency in collaboration and delegation of duties Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities Exceptional interpersonal skills

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Unix - Implementation and Maintenance . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About Us is a leading IT consultancy delivering HR and finance transformations across financial services, insurance, banking, construction, and the public sector. Our expertise lies in Oracle Cloud ERP, HR & Payroll. We have won several awards. Fusion Practices won the ERP Innovation of the Year award for our GrantsNOW SAAS product. Additionally, we were finalists for the British Computing Society awards for IT Vendor of the Year and Development Team of the Year. We also won the Employee of the Year award for one of our team members at ERP Today. For more info: https://fusionpractices.com/ JOB SPECIFICATIONS: Rise with the Cloud, For the Cloud! Technical Freshers can choose to become Consultants with Fusion Practices. We at Fusion Practices are looking for BE (CS), BCA, BE (IT), MCA's who would like to pursue their career in the exciting Oracle Cloud field - Oracle Fusion Technical. As a consultant, you will be helping enterprises to adapt and modernize their business with Cloud Solutions. Job Duties: Designing, developing and delivering large scale technical projects as per the client’s requirements; should also focus on focus on delivery and milestones Engaging with the clients in Europe & US to understand their requirements and delivering expected results Should understand RDBMS concepts Hands on experience in writing SQL queries (preferred) Trouble-shooting experience with analyzing business requirements. Analyzing business requirements and addressing pinpoints for troubleshooting Addressing and solving issues, thereby working as a problem-solving agent Working on documenting testing and be au-fait with the various types of technology testing, to ensure purposeful deliverables Reflecting high levels of ownership and accountability on given projects; demonstrating strong decision-making and judgement skills On-site training on ORACLE CLOUD will be provided by the company. Eligibility Criteria: Full-time graduation with a degree in bachelor's in computer application or MSC (Computer Science), UG (B.Tech.) and Postgraduate (MTech. /MCA) final year students of year 2024/2025. Also, it will be great to have fresh talents coming from M.Sc. (Data Science) program. Students should have a good score maintained throughout their academics (Students below 70% will not be considered for this role) They should not have any backlogs in any of the semesters. Be flexible, particularly when working on rolling out system changes in non-business hours. Should be willing to explore career path in Oracle Cloud Consulting Accounting background/knowledge (preferred) Should possess strong communication and analytical skills; should be able to understand complex workflows Should be technically skilled and well versed with programming languages Certification in any Language (JAVA, MySQL, C++) will be an added advantage Should be innovative and keen to learn and explore new and required technologies Experience in application designing and development (preferred) Salary budget: The package completely depends on the knowledge and interview performance of the candidates. Launch your career in Oracle Cloud ERP consulting with Fusion Practices! Job Types: Full-time, Fresher Pay: ₹500,000.00 - ₹600,000.00 per year Benefits: Health insurance Paid sick time Paid time off Application Question(s): Please share your scores (percentage or CGPA) What would be your approximate daily commute time to Lower Parel? Education: Bachelor's (Required) Location: Mumbai, Maharashtra (Required) Willingness to travel: 100% (Required) Work Location: In person Expected Start Date: 18/08/2025

Description FACILITATOR SECONDARY Purpose of Role To guide and support secondary students in reaching their full academic and personal potential by delivering engaging lessons, creating a positive learning environment, and contributing to school-wide growth. The role upholds child safety, continuous improvement, and collaboration, ensuring meaningful learning and well-being for every student. ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools. Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. Role Definition Teachers Inspire, Guide and encourage students to develop and fulfil the student’s academic potential. They plan, organize and implement the instructional program. Responsibility Deliverable Delivering the Curriculum Supporting the Students Participation In School Development Tasks & Activities Delivering the Curriculum Take responsibility in supporting, nurturing and taking a genuine interest in the holistic development of children assigned to you. Work closely with the Co-ordinator and fellow teachers to ensure the effective preparation and delivery of the plans Putting into practice the school’s learning and Teaching Strategy and employing a wide variety of learning and teaching tools to make learning both effective and enjoyable. Ensure curriculum documentation is recorded in the work planners and meet the deadline. Ensure that the notebooks are corrected and proper feedback is given to the students. Ensuring that all students are able to progress according to their ability. Maximising learning opportunities both within and outside the classroom through fieldtrips, visiting speakers, varied teaching styles and resources. Establishing and monitoring clear homework expectations and providing meaningful feedback. Supporting the Students Ensuring discipline (refer discipline policy) at all times in classrooms, playgrounds, and in school buses is a matter of moral obligation of every teacher. Ensuring all the students perform very well in their academic assessments both in board as well as their FA’s and SA’s. Identifying students who need SEN support and providing personalised care to bring them on par with others, during and after school hours. Teachers need to see that all students speak only in English at all times except in second language classes. Maintain positive learning environments where students are actively and collaboratively engaged in learning Giving constructive, positive feedback to students through dialogue and marking of their work. Plan outbound learning and guest/expert sessions along with the coordinator. Keeping accurate records of the progress of each student. Keeping appropriate levels of confidentiality regarding students Being flexible in order to help the school meet the needs of students Reporting student progress to parents through conferences and written reports. Creatively displaying student work within classrooms and the shared areas of the school To be a mentor for the students for their academic and personal needs. Inform the coordinators if the student needs the support of Student Counsellor. Participating in Whole School Developments Punctuality to school and classes must be the order of the day collaborating with colleagues on curriculum planning and development Attending and helping to organise events for students, parents or the wider community. Reporting any maintenance or health and safety concerns directly to the help desk Working effectively in a transparent and collaborative manner and provide professional support for colleagues Show responsibility in safe and proper use of school facilities and resources. Reporting any maintenance or health and safety concerns directly to the help desk Take charge in creating a healthy and safe environment for the students. Be observant and vigilant on safety and discipline aspects while in field trips, dining hall or in school bus. Key Performance Indicators (KPIs) Positive Student Survey Completion of Minimum training hours Managing and Display of Student works in the Soft Boards and across learning environments Board handling facilitators Salem – CBSE- Gr 10 and 12 all above 70%. Cambridge 100% pass results in Grade 8th, 10th, 11th and 12th. Erode Cambridge 100 % pass results in 8th, 10th, 11th and 12th Demonstrates progression on school average score of respective Cambridge subjects in every series College admissions in Ivy league, Top 10 universities in India and Abroad Collaboration mandatory – minimum 5 posts on teaching and learning strategies, minimum 5 contributions to resource pool of respective subject areas for teaching and learning – per month (evidence from MT platform) Constructive interactions with SME, team members and across campuses – sharing of worksheets, QPs etc for the partnership benefit of rigorous teaching and learning (MT platform) Portion completion within the timelines of the policy – July for Nov series, Oct for March series and May series Maintaining student mark score record and ensuring every child is progressing – Academic tracker Reminder System implementation and house point deduction evidence Support programme for two periods immediately after a unit test before proceeding to the next unit. Timely notebook correction and feedback. Adherence to HW policy. All templates related to planner and compliances to be followed. Skill Proficiency In English Clear Communication Collaborative Skills Analytical Skills Counselling Self-Management Knowledge Subject Knowledge IT Teaching Strategies and Methodologies Traits Principled High energy Persistence Honesty and Integrity Approachable Empathetic Diplomacy Humility Motives Self-Development with Organizational Growth Values Values matching with the Mission of the TIPS Commitment and Passion ISP Commitment to Safeguarding Principles ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history. ISP Commitment to Diversity, Equity, Inclusion, and Belonging ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.

Description FACILITATOR SECONDARY Purpose of Role To guide and support secondary students in reaching their full academic and personal potential by delivering engaging lessons, creating a positive learning environment, and contributing to school-wide growth. The role upholds child safety, continuous improvement, and collaboration, ensuring meaningful learning and well-being for every student. ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools. Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. Role Definition Teachers Inspire, Guide and encourage students to develop and fulfil the student’s academic potential. They plan, organize and implement the instructional program. Responsibility Deliverable Delivering the Curriculum Supporting the Students Participation In School Development Tasks & Activities Delivering the Curriculum Take responsibility in supporting, nurturing and taking a genuine interest in the holistic development of children assigned to you. Work closely with the Co-ordinator and fellow teachers to ensure the effective preparation and delivery of the plans Putting into practice the school’s learning and Teaching Strategy and employing a wide variety of learning and teaching tools to make learning both effective and enjoyable. Ensure curriculum documentation is recorded in the work planners and meet the deadline. Ensure that the notebooks are corrected and proper feedback is given to the students. Ensuring that all students are able to progress according to their ability. Maximising learning opportunities both within and outside the classroom through fieldtrips, visiting speakers, varied teaching styles and resources. Establishing and monitoring clear homework expectations and providing meaningful feedback. Supporting the Students Ensuring discipline (refer discipline policy) at all times in classrooms, playgrounds, and in school buses is a matter of moral obligation of every teacher. Ensuring all the students perform very well in their academic assessments both in board as well as their FA’s and SA’s. Identifying students who need SEN support and providing personalised care to bring them on par with others, during and after school hours. Teachers need to see that all students speak only in English at all times except in second language classes. Maintain positive learning environments where students are actively and collaboratively engaged in learning Giving constructive, positive feedback to students through dialogue and marking of their work. Plan outbound learning and guest/expert sessions along with the coordinator. Keeping accurate records of the progress of each student. Keeping appropriate levels of confidentiality regarding students Being flexible in order to help the school meet the needs of students Reporting student progress to parents through conferences and written reports. Creatively displaying student work within classrooms and the shared areas of the school To be a mentor for the students for their academic and personal needs. Inform the coordinators if the student needs the support of Student Counsellor. Participating in Whole School Developments Punctuality to school and classes must be the order of the day collaborating with colleagues on curriculum planning and development Attending and helping to organise events for students, parents or the wider community. Reporting any maintenance or health and safety concerns directly to the help desk Working effectively in a transparent and collaborative manner and provide professional support for colleagues Show responsibility in safe and proper use of school facilities and resources. Reporting any maintenance or health and safety concerns directly to the help desk Take charge in creating a healthy and safe environment for the students. Be observant and vigilant on safety and discipline aspects while in field trips, dining hall or in school bus. Key Performance Indicators (KPIs) Positive Student Survey Completion of Minimum training hours Managing and Display of Student works in the Soft Boards and across learning environments Board handling facilitators Salem – CBSE- Gr 10 and 12 all above 70%. Cambridge 100% pass results in Grade 8th, 10th, 11th and 12th. Erode Cambridge 100 % pass results in 8th, 10th, 11th and 12th Demonstrates progression on school average score of respective Cambridge subjects in every series College admissions in Ivy league, Top 10 universities in India and Abroad Collaboration mandatory – minimum 5 posts on teaching and learning strategies, minimum 5 contributions to resource pool of respective subject areas for teaching and learning – per month (evidence from MT platform) Constructive interactions with SME, team members and across campuses – sharing of worksheets, QPs etc for the partnership benefit of rigorous teaching and learning (MT platform) Portion completion within the timelines of the policy – July for Nov series, Oct for March series and May series Maintaining student mark score record and ensuring every child is progressing – Academic tracker Reminder System implementation and house point deduction evidence Support programme for two periods immediately after a unit test before proceeding to the next unit. Timely notebook correction and feedback. Adherence to HW policy. All templates related to planner and compliances to be followed. Skill Proficiency In English Clear Communication Collaborative Skills Analytical Skills Counselling Self-Management Knowledge Subject Knowledge IT Teaching Strategies and Methodologies Traits Principled High energy Persistence Honesty and Integrity Approachable Empathetic Diplomacy Humility Motives Self-Development with Organizational Growth Values Values matching with the Mission of the TIPS Commitment and Passion ISP Commitment to Safeguarding Principles ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history. ISP Commitment to Diversity, Equity, Inclusion, and Belonging ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.

Description FACILITATOR SECONDARY Purpose of Role To guide and support secondary students in reaching their full academic and personal potential by delivering engaging lessons, creating a positive learning environment, and contributing to school-wide growth. The role upholds child safety, continuous improvement, and collaboration, ensuring meaningful learning and well-being for every student. ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools. Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. Role Definition Teachers Inspire, Guide and encourage students to develop and fulfil the student’s academic potential. They plan, organize and implement the instructional program. Responsibility Deliverable Delivering the Curriculum Supporting the Students Participation In School Development Tasks & Activities Delivering the Curriculum Take responsibility in supporting, nurturing and taking a genuine interest in the holistic development of children assigned to you. Work closely with the Co-ordinator and fellow teachers to ensure the effective preparation and delivery of the plans Putting into practice the school’s learning and Teaching Strategy and employing a wide variety of learning and teaching tools to make learning both effective and enjoyable. Ensure curriculum documentation is recorded in the work planners and meet the deadline. Ensure that the notebooks are corrected and proper feedback is given to the students. Ensuring that all students are able to progress according to their ability. Maximising learning opportunities both within and outside the classroom through fieldtrips, visiting speakers, varied teaching styles and resources. Establishing and monitoring clear homework expectations and providing meaningful feedback. Supporting the Students Ensuring discipline (refer discipline policy) at all times in classrooms, playgrounds, and in school buses is a matter of moral obligation of every teacher. Ensuring all the students perform very well in their academic assessments both in board as well as their FA’s and SA’s. Identifying students who need SEN support and providing personalised care to bring them on par with others, during and after school hours. Teachers need to see that all students speak only in English at all times except in second language classes. Maintain positive learning environments where students are actively and collaboratively engaged in learning Giving constructive, positive feedback to students through dialogue and marking of their work. Plan outbound learning and guest/expert sessions along with the coordinator. Keeping accurate records of the progress of each student. Keeping appropriate levels of confidentiality regarding students Being flexible in order to help the school meet the needs of students Reporting student progress to parents through conferences and written reports. Creatively displaying student work within classrooms and the shared areas of the school To be a mentor for the students for their academic and personal needs. Inform the coordinators if the student needs the support of Student Counsellor. Participating in Whole School Developments Punctuality to school and classes must be the order of the day collaborating with colleagues on curriculum planning and development Attending and helping to organise events for students, parents or the wider community. Reporting any maintenance or health and safety concerns directly to the help desk Working effectively in a transparent and collaborative manner and provide professional support for colleagues Show responsibility in safe and proper use of school facilities and resources. Reporting any maintenance or health and safety concerns directly to the help desk Take charge in creating a healthy and safe environment for the students. Be observant and vigilant on safety and discipline aspects while in field trips, dining hall or in school bus. Key Performance Indicators (KPIs) Positive Student Survey Completion of Minimum training hours Managing and Display of Student works in the Soft Boards and across learning environments Board handling facilitators Salem – CBSE- Gr 10 and 12 all above 70%. Cambridge 100% pass results in Grade 8th, 10th, 11th and 12th. Erode Cambridge 100 % pass results in 8th, 10th, 11th and 12th Demonstrates progression on school average score of respective Cambridge subjects in every series College admissions in Ivy league, Top 10 universities in India and Abroad Collaboration mandatory – minimum 5 posts on teaching and learning strategies, minimum 5 contributions to resource pool of respective subject areas for teaching and learning – per month (evidence from MT platform) Constructive interactions with SME, team members and across campuses – sharing of worksheets, QPs etc for the partnership benefit of rigorous teaching and learning (MT platform) Portion completion within the timelines of the policy – July for Nov series, Oct for March series and May series Maintaining student mark score record and ensuring every child is progressing – Academic tracker Reminder System implementation and house point deduction evidence Support programme for two periods immediately after a unit test before proceeding to the next unit. Timely notebook correction and feedback. Adherence to HW policy. All templates related to planner and compliances to be followed. Skill Proficiency In English Clear Communication Collaborative Skills Analytical Skills Counselling Self-Management Knowledge Subject Knowledge IT Teaching Strategies and Methodologies Traits Principled High energy Persistence Honesty and Integrity Approachable Empathetic Diplomacy Humility Motives Self-Development with Organizational Growth Values Values matching with the Mission of the TIPS Commitment and Passion ISP Commitment to Safeguarding Principles ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history. ISP Commitment to Diversity, Equity, Inclusion, and Belonging ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: ServiceNow - SaaS . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: ServiceNow - IT Service Management . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Lead Product Manager - Technical Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient drives our culture and everything we do inside and outside of our company. The Dispute Lifecycle team is looking for a Lead Solution PMT to drive our Dispute application strategy forward through analysis and problem-solving. In this role, you’ll work within the Dispute Lifecycle team to grow their knowledge and expertise; transforming the way Mastercard captures, processes, stores and visualizes transactional data. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. You will work with teams across the company to implement new data solutions while maintaining the stability of the platform. Overview Lead Product Manager - Technical would be responsible for following activities: Developing inspiring platform/product visions, derived from business needs, and technology trends Decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap Works with and oversees Technical Project Managers, Product Development Partners, Developers and internal customers to define the details behind the business requirements Oversees team-wide product operations, leads junior PM-Ts who may own individual components, and coordinates team-wide improvement goals Collects and shares features and user stories with engineering teams Exhibits expertise across multiple platform products Builds tight connections to resources to drive overall strategy and teams inside your organization while influencing those outside your organization to deliver the expected results Identify short-and-medium-term risks to platform product development and segment adoption, while proposing solutions to address them Use data to make decisions Continuously monitor and analyze key performance indicators on the organization’s score card and move them in a positive direction Leverages data analysis skills to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to senior leadership Uses data driven metrics as a feedback loop into the backlog and balances the priorities against new feature requests Manage escalations, assess the alternative to resolve (path to green) and builds a plan for resolution Engages with business partners to identify key platform product issues; solicits feedback on platform product roadmap Represents Mastercard with external stakeholders for escalations and during strategic roadmap discussions Identifies meaningful components of competitive analysis that informs decisions for the platform product portfolio and roadmaps All About You Experience building complex technology products/services in a high growth environment where priorities shift rapidly Ability to use hard data and metrics to back up assumptions and develop business cases Demonstrated ability to operate with complete independence and autonomy Experience and proficiency with microservice design, near real-time, scalable fault tolerant platform design, API design, and distributed systems operations in a DevOps model Proven track record of data driven decision making and applying continuous improvement methodologies across teams Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD Can communicate to executives, peers, and staff with impact, eloquence, and authenticity Demonstrated experience building relationships, partnering with and influencing executive leadership while commanding the respect of the individual engineers across the organization Deep understanding of the platform, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems Understand and can explain business context and the associated customer use cases along with the technology supporting the platform product and are able to hold your own in debates with others; recognizes discordant views and takes part in constructive dialog to resolve them Experience Preferred Greater than 5 years of experience managing multi-stakeholder programs in a global organization or equivalent type organization. Experience with transaction switching and Mastercom (payment disputes) product and a deep understanding of how payments work is a plus Understanding of RESTful API and Microservices architectures. Proven experience with SAFe (Scaled Agile Framework) Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent experience. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Cloud AI . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Position Title Chief Manager - Planning Position Summary Subject position reports directly to the Project Director/Head of the respective project. This includes both “Capital and Expense projects” of “Transmission Grid” which entails Construction of transmission lines, sub-stations, and execution of Smart Grid solutions Key Accountabilities / Responsibilities Project initiation, project planning and implementation, dependency management, change management, supply scheduling and coordination and reporting. Identify projects risks at execution stage. Actively participate and support project Head for risk mitigation plans and implementation of same Project level. Keep track and control of material supply, release manufacturing clearances and keep track of DI and MRC & MRHOV. Close tracking of all statutory approvals; from proposal preparation to approval from concerned authority. Keep tracking of EPCs invoices and payments, maintain invoice and payment tracker and release as and when required. Drive QHSE score and encourage teams for adherence to best QHSE practices as per SPTL’s FQP. Maintain RoW Tracker and drive RoW team for timely RoW front creation for EPC to achieve progress as per plan. Track RoW DD preparation from HO to site and timely disbursement to landowner. Drive RoW Controller to maintain RoW master sheet and participate in RoW audits. Position Demands Frequent Travel to Project Sites Competencies Behavioural - Achievement Orientation Behavioural - Altrocentric Leadership Behavioural - Analytical Decision Making Behavioural - Innovative Thinking Functional - Financial Functional - Operational Functional - People Functional - Strategic About Us Resonia Ltd. is India’s leading integrated power transmission developer and solutions provider, focused on addressing complex challenges in the sector by tackling the key constraints of time, space and capital. We believe that electricity access transforms societies and delivers long-lasting social impact. Resonia Ltd. is uniquely positioned to solve the toughest challenges of energy delivery. We Are Guided By Our Core Purpose Of Empowering Humanity By Addressing The Toughest Challenges Of Energy Delivery. Our Four Core Values Form The Pillars Of Our Organisation Respect: Everyone counts Social Impact: We work to improve lives Fun: “Thank God it’s Monday!” Innovation: A new way today Resonia Ltd. is a leading global developer of power transmission infrastructure with projects of over 10,000 circuit kms and 15,000 MVA in India and Brazil. With an industry-leading portfolio of power conductors, EHV cables and OPGW, Resonia Ltd. also offers solutions for upgrading, uprating and strengthening existing networks. The Company has set new benchmarks in the industry by use of cutting-edge technologies and innovative financing. Resonia Ltd. is also the sponsor of Indi Grid, India’s first power sector Infrastructure Investment Trust (“InvIT”), listed on the BSE and NSE. For more details, visit: www.sterlitepower.com

Job Description In This Role, Your Responsibilities Will Be: Understand Project / Work Scope, plan and deliver quality output / deliverables as part of Scrum Team member to meet the expected schedule and timeline. Collaborate with stakeholders to understand and document Project Requirements. Take ownership and Design/Architect the feature/module adhering to best practices. Doing SW development & rigors unit testing to achieve the highest level of quality. Contributing for verification & validation on a need basis to achieve sprint goal. Follow best practices for Software development and using Secure development processes. Participating in peer reviewing of various work products. Who You Are: You take initiatives and doesn’t wait for instructions and proactively seek opportunities to contribute. You adapt quickly to new situations and apply knowledge effectively. Clearly convey ideas and actively listen to others to complete assigned task as planned. For This Role, You Will Need: Be action oriented and full of energy for the things they see as challenging Have the functional, technical knowledge and skills to do the job at a high level of accomplishment Use rigorous logic and methods to solve difficult problems with effective solutions; can see hidden problems; looks beyond the obvious and doesn’t stop at first answers Take ownership of own activity and provide work output in timely manner without compromise on quality Have below mandatory skills: C# .net SQL server Web API or REST API WPF Must ASP.NET Preferred Qualifications That Set You Apart: Bachelor’s in computers/IT with good score from reputed colleges Skilled in software development, preferably in both web and windows application development Proficient in C# and Microsoft technology stack Good SW design skills using OOAD and data structures Knowledge of Azure platforms will be an advantage. Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Job description: Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Mandatory Skills: AI Cognitive Process Automation . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: IT Environment Management . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Mandatory Skills: Data Centric testing . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Power BI Visualization on cloud . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Adobe AEM . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Details JOB DESCRIPTION Role: Senior Analyst – CLM | Full-time (FT) | Financial Markets Location: Pune-Maharashtra-India Shift Timings: APAC (6.30 AM IST to 3.30 PM IST) Specialism: Client Life Cycle Management (KYC) Job Description As part of our APAC Private Banking Client Life Management function, you will be directly working with team to understand BAU functions. This role will include an end to end Client Life Cycle Management function nuances for HNI clients in Private Banking. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Job Responsibilities Understanding the end-to-end BAU functions assigned under Client Life Management. Seek to perform an independent activities and quality check of client profile updates during Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth, Account Onboarding and Screening, Tax, FATCA, PEP, Sustainability Risk, Reputational Risk and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Be the Subject Matter-Expert (SME) in Focused Review processes, to assist with the implementation and delivery of continuous process/technology improvements Uphold the highest standards of control, always keeping data integrity and process controls in mind while carrying out day-to-day work Stay up-to-date with the latest regulatory, policy and procedural requirements, and take ownership of relevant procedural updates Report higher risk matters or regulatory questions to the Client Life Cycle Management Engage business partners in Back Office, Compliance and Operations regularly, to enable effective collaboration in day-to-day work Provide support for any regulatory & audit related reviews, and training/walkthrough of client onboarding process, as required Assist with the continuous operational improvements, in view of the changing operating and regulatory environment, and participate in projects in view of Client’s strategic objectives and vision Minimum Qualifications- Bachelor's Degree in B. Com /BBM or Master’s Degree in M. Com/MBA/PGDM 2 to 4 years' experience in Client Life Cycle Management within the financial services industry with experience in conducting due diligence. Sound business acumen - a practical and positive approach to meeting CDD/KYC requirements in a client facing environment. Knowledge of or experience in a professional services firm would be beneficial. Ability to independently research, analyze, and recommend solutions to close open items and discrepancies with client Outstanding analytical and investigative skills combined with the ability to navigate through ambiguity in a fast-paced, multifaceted environment Strong knowledge of client structures typically used within the financial services industry. Knowledge of and a drive to stay up-to-date with industry developments in CLM Strong verbal and written communicator with the ability to work as part of the client facing team and a track record for building positive relationships with colleagues. About Us At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value About The Team eClerx or its affiliate partners do not solicit fees or payments and does not ask for confidential financial information from applicants for job offers. Safety of personal assets is every individual’s responsibility. All candidates are requested to stay alert and be aware of fraudulent/unethical hiring practices, and take effective measures to safeguard their personal information. eClerx is not liable for any payments made by applicants in response to fraudulent job offers. If you are suspicious of any unethical job-related activity or communication related to eClerx, please report it on this link. https://careers.eclerx.com/Static/RecruitmentFraudAlert

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Graphic Designing . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.