Saviynt - Product Owner - Identity and Access Management

About the Function: Our Digital and Technology (D&T) team are innovators, delivering ground-breaking solutions that will help shape the future of our iconic brands. Technology touches every part of our business, from the sourcing of sustainable ingredients to marketing and development of our online platforms. We utilise data insights to build competitive advantage, supporting our people to deliver value faster.

Our D&T team includes some of the most talented digital professionals in the industry. Every day, we come together to push boundaries and innovate, shaping the digital solutions of tomorrow. Whatever your passion, well help you become the best you can be, creating career-defining work and delivering breakthrough thinking.

About the team: (TE)

About the role:

We are seeking a highly skilled Saviynt Product Owner to manage the daily operations, optimization, and enhancement of Saviynt IAM solutions across the enterprise. The ideal candidate will have hands-on experience with Saviynt and a general understanding of Microsoft Entra ID, PAM, and Active Directory. This role is responsible for ensuring the stability, performance, and continuous improvement of Saviynt-based IAM processes, supporting both internal and external users.

As a Saviynt Product Owner, you will work closely with IAM engineers, administrators, and business stakeholders to manage system configurations, troubleshoot issues, implement enhancements, and ensure compliance with security policies. You will also oversee access governance workflows, role-based access controls, user certifications, and integrations with other IAM tools, ensuring a smooth and secure user experience.

This role is critical in maintaining Saviynt as a reliable and efficient IAM platform, handling day-to-day operational needs, service requests, and continuous improvements to support Diageos evolving identity and access management requirements.

Role Responsibilities:

1. Saviynt Operations & Optimization

• Oversee the day-to-day administration, configuration, and optimization of Saviynt IAM solutions to ensure reliability and performance.
• Troubleshoot and resolve Saviynt-related issues, working closely with IAM engineers and IT teams.
• Manage user provisioning, role-based access controls (RBAC), certifications, and workflows within Saviynt.
• Continuously monitor and improve IAM automation processes, reducing manual interventions.

2. Enhancements & Continuous Improvement

• Identify and implement incremental improvements to Saviynt configurations, ensuring efficient identity governance and administration (IGA).
• Work with stakeholders to gather enhancement requests, prioritize backlog items, and coordinate development efforts with IAM engineers.
• Ensure Saviynt integrations with Microsoft Entra ID, PAM solutions, and other IAM tools are maintained and optimized.
• Evaluate and implement automation opportunities to streamline access requests, approvals, and certifications.

3. Compliance & Access Governance

• Ensure Saviynt solutions comply with regulatory and security policies such as GDPR, SOX, HIPAA, and internal audit requirements.
• Manage access reviews, certification campaigns, and audit reporting to maintain strong governance controls.
• Support security and compliance teams by providing necessary reports, logs, and risk assessments related to identity and access management.
• Monitor and enforce access control policies aligned with the principle of least privilege (PoLP) and segregation of duties (SoD).

4. Collaboration & Stakeholder Management

• Act as the primary point of contact for Saviynt-related requests, working closely with IT security, infrastructure, HR, and application teams.
• Partner with business users to ensure IAM processes meet operational and compliance needs.
• Collaborate with vendors and external support teams to troubleshoot issues, apply patches, and implement upgrades.
• Assist in training and knowledge-sharing initiatives to improve IAM awareness across teams.

5. Documentation & Reporting

• Maintain detailed documentation of Saviynt configurations, workflows, and operational procedures.
• Provide regular reports on system performance, user access trends, policy violations, and compliance adherence.
• Document and track enhancement requests, issues, and resolutions to improve overall IAM service delivery.
• Monitor IAM system health, performance metrics, and audit findings to proactively address potential risks.

Experience / skills required:

• Bachelors degree in computer science, Information Security, or a related field (or equivalent experience).
• 8+ years of experience in Identity and Access Management (IAM), with at least 6+ years of hands-on experience with Saviynt in an administrative or operational capacity.
• Strong expertise in Saviynt IGA (Identity Governance and Administration) and AAG (Application Access Governance), including workflow management, role-based access control (RBAC), access certifications, and compliance reporting.
• Experience in configuring, troubleshooting, and optimizing Saviynt IAM solutions in enterprise environments.
• Experience in application onboarding within Saviynt, including configuring connectors, defining access policies, and integrating applications with IAM workflows.
• Develop & troubleshoot Saviynt configurations, Sav4Sav jobs, email templates & technical rules.
• Perform unit testing, integration testing, and support UAT for Saviynt features.
• Stay up to date & upgrade Saviynt product with patches, security enhancements & new release.
• Familiarity with IAM integrations with Microsoft Entra ID, PAM solutions (CyberArk or similar), and other security tools.
• Knowledge of REST APIs, JSON, and scripting languages for Saviynt integrations.
• General understanding of IAM protocols (SAML, OAuth, OpenID Connect, LDAP, and APIs) and authentication mechanisms such as MFA and SSO.
• Knowledge of security best practices and compliance requirements (e.g., GDPR, HIPAA, SOC 2, SOX) related to identity governance and access management.
• Experience managing access reviews, certifications, user lifecycle automation, and governance processes in an IAM platform.
• Build and maintain custom reports and dashboards to meet auditing and compliance needs.
• Experience in reporting and documentation of IAM system performance, compliance adherence, and operational workflows.

Leadership/ Personal Attributes:

• Excellent communication skills with the ability to clearly explain IAM-related concepts, including Saviynt configurations, application onboarding processes, and operational workflows, to both technical and non-technical stakeholders.
• Strong collaboration skills, with the ability to work effectively with cross-functional teams (IT security, infrastructure, business stakeholders) to ensure smooth IAM operations, issue resolution, and continuous enhancements.
• Proven ability to simplify complex IAM challenges and translate them into actionable steps, ensuring alignment with both business and technical objectives.
• Analytical mindset focused on improving IAM efficiency, troubleshooting issues, and optimizing user experiences, while ensuring compliance and security standards are met.
• Self-motivated and highly organized, with the ability to manage multiple day-to-day tasks, track enhancement progress, and meet deadlines in a fast-paced environment.

Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that youre supported from day one.