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SAP Service Delivery Manager

5 - 10 years

15 - 25 Lacs

Bengaluru

Posted:17 hours ago| Platform: Naukri logo

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Skills Required

SAP Service Delivery Service Delivery Management ITSM

Work Mode

Hybrid

Job Type

Full Time

Job Description

Job Description: A service manager with high level knowledge of SAP IT service delivery (preferably SAP IS Retail/CAR or SAP ECC/ HANA). S/he should be having in-depth understanding and more than 5 years of experience in ITSM, incident management, change management and release management. Having overall understanding of risk and compliance in service management. Conversant of service level KPIs and proficient in communication with senior level client contacts. The person should be experienced in managing cross culture team of multiple vendors and should have inclination in working on continuous improvement and innovation agenda. Technical skill: Proficient in Jira, ServiceNow and worked in agile methodology and comfortable in managing sprints.

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Thoucentric
Thoucentric
www.thoucentric.com

Business Consulting and Services

Bangalore Heads South

501-1000 Employees

57 Jobs

    Key People

  • Krishna Reddy

    Managing Partner

  • Harsha C

    Co-founder

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