SAP Project Manager

Are you a seasoned SAP professional with a passion for driving transformation and customer success HCLTech is looking for a dynamic SAP Project/Program Manager to join our team in Lucknow. Location: Lucknow Experience: 12-15 years Employment Type: Full-time Qualifications & Skills: 12-15 years of experience in SAP project/program management with strong SAP HANA expertise. Functional background in OTC, FICO, Production, or Logistics to understand end-to-end business processes. Proven experience in AMS, outsourcing, and hosting engagements. ITIL certified with excellent leadership, communication, and customer management skills. Ability to work in global, virtual teams and drive customer success. Key Responsibilities: Lead transition and operations of customers into AMS services and manage SAP projects/programs. Own customer engagement end-to-end: budget, delivery success, reporting, and invoicing. Ensure transitions are completed within budget, time, and quality standards. Continuously improve SAP AMS transition methodologies and set global standards. Design and implement quality plans for AMS customers and delivery partners. Architect solutions for complex AMS proposals. Manage escalations and de-escalate critical customer situations. Drive SAP, Custom Apps, SaaS, and Mobility portfolios for utility customers. Understand SAP's strategy, products, services, and organizational structure. Support pipeline generation, opportunity management, and deal closure. Mentor and coach team members. Take full ownership of end-to-end project/service delivery within scope. Why Join HCLTech Work with cutting-edge SAP technologies and global clients. Be part of a collaborative and innovative team. Opportunities for career growth and leadership development. Ready to make an impact Apply now or share with someone who fits the role at sushma-bisht@hcltech.com,