SAP Lead / Architect

Role : SAP Lead / Architect Location: Chennai Start Date : Immediate SAP S/4 HANA Cloud-Public - options should provide experienced resources that have specialist knowledge in SAP S/4 HANA Cloud public Edition for professional Services, SAP Analytics and Planning, CONCUR and BTP application areas required for our managed services. Technical Expertise: potential future options should have ability to support effectively and efficiently our environment and technical architecture and systems; in particular, the ability to integrate both generalized technology skills, deep application specific knowledge, and define a path toward developing/providing new skills required in the marketplace as needed to deliver the Application Management Services efficiently and effectively. Level 2 (L2), Level 3 (L3) and Level 4 (L4) Application Support for SAP applications including S4 HANA Cloud-Public Edition for Professional Services, SAP Analytics Cloud, SAP BTP Applications & Integrations, SAP MBC, CONCUR, Mobile applications (SAP, SAC, and Replicon) and Replicon. Defects / break fixes due to configuration Support for defects / break fixes including application code changes Support for process and training issues Minor Enhancement (Application Development) Delivery Total Enhancement support effort not to exceed 500 hours / month across all applications. Knowledge Management Support required SAP scheduled upgrade and Maintenance, including security patch updates SAP Application Security Management Replicon administration & Integration CONCUR Administration & Integration Quality Assurance services Coordination with SAP for Product related issues including application performance issues. Role & responsibilities