SAP Incident Support Consultant (Basis / HANA / Linux)

Job Title: SAP HANA Consultant

Experience:

3 to 6 Years Job Loca􀆟on: Bangalore/ Hyderabad

Mode of work: Work from office

Convince us with your poten􀆟al: HANA – Consultant

Customer centric skills, communica􀆟on skills, analy􀆟cal skills, result driven approach and collabora􀆟ve skills. These skills

are essen􀆟al to essay the role of a HANA DBA In addi􀆟on, it's important that you recognize everything in the checklist

below:

Job Descrip􀆟on: Exp – 3 to 6 years

• Good understanding & Knowledge on SAP HANA Database architecture.

• Knowledge on Basic Linux opera􀆟ng system.

• HANA Installa􀆟on, Upgrade, Renaming of HANA instance as part of Administra􀆟on.

• Knowledge on HANA Backups and recovery concepts using tradi􀆟onal and Backint method.

• Performing DB restarts and troubleshoo􀆟ng issues related to same on MDC/Non-MDC environment [using both

OS level commands & studio].

• Installing HANA 2.0 MDC end to end.

• Performing DB Client upgrade, add-on installa􀆟ons and handling issues related to same.

• Hana Version upgrade to different SPs in HANA 2.0 box.

• Required exper􀆟se on monitoring the alerts triggered from HANA studio and take necessary ac􀆟on to suppress the

same.

• Applying licenses for HANA systems using OS/Studio environments.

• Audit log management and enable audit log for users.

• Enable/disable different types of traces for performance analysis.

• Performing end-end system health checks.

• Experience on HANA user management.

• Troubleshoo􀆟ng skills on issues related to Backup-recovery, Memory, CPU u􀆟liza􀆟on and DB Performance tuning.

• Parameter configura􀆟on changes in HANA DB.

• Performing backup recovery and point in 􀆟me recovery for both MDC and Non-MDC systems.

• Handling HANA Outages like system down, system hang and slowness situa􀆟ons by mee􀆟ng required SLA’s.

• Handling the P1 and P2 related incident and provide the 􀆟mely solu􀆟on to customer by mee􀆟ng required KPI’s.

• Driving the shi􀅌 by taking shi􀅌 lead responsibility is an added advantage.

Roles & Responsibili􀆟es:

• You will be responsible for message processing, technical incident management, service- and change request

management as well as problem management and root cause analysis.

• You will be performing installa􀆟on, patching and upgrade ac􀆟vi􀆟es.

• You will be responsible for performance monitoring and tuning, backup and restore as well as recovery

procedures.

• You will ensure high availability of the systems including disaster recovery setup.

• Providing technical exper􀆟se and support in op􀆟mizing System Opera􀆟on/ System Architecture.

• Support in development of concepts and tools to solve and prevent problems and to increase efficiency.

• Working in interna􀆟onal teams and driving global knowledge transfer and documenta􀆟on.

• You will conduct workshops and training courses (for customers) and ensure knowledge transfer within the team

and supervise juniors and trainees.

• Planning, setup and implementa􀆟on of technical migra􀆟on projects and improvement of product and processes,

complete your job.

• You own a degree (e.g. business informa􀆟cs, computer science) or IT training or are a career changer with IT

affinity and experience.

• You have outstanding analy􀆟cal skills, technical affinity and a strong customer focused solu􀆟on orienta􀆟on are

your hallmarks