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Aplusa Technologies
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SAP CRM On HANA SME

SAP CRM On HANA SME

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Aplusa Technologies

7 - 11 years

22 - 25 Lacs

pune

Posted:10 hours ago| Platform:

Apply

Skills Required

sap hana sap crm functional skills and abap skills is add-on sap crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Lead a team of functional and technical consultants for SAP CRM on HANA.
Plan, execute, and monitor new SAP CRM-related initiatives with end-to-end accountability.
Analyze complex business scenarios and deliver What-If Analysis” to assist decision-making.
Identify automation opportunities and implement business process improvements using CRM tools.
Build and maintain business process controls, KPIs, and operational dashboards.
Collaborate with stakeholders to gather business needs and convert them into SAP CRM solutions.
Ensure seamless functioning and enhancement of the following SAP CRM sub-modules:

Complaint Management
Installation Management
Commissioning Management
Annual Maintenance Contract (AMC) Management
Warranty Registration Management
ERP Sale Order Creation

Conduct Business Process Workshops and end-user training sessions.
Manage stakeholder communications including regular steering committee meetings.
Collaborate with third-party vendors and internal teams for system enhancements and upgrades.
Maintain issue logs and lead resolution efforts to ensure minimum business disruption.
Contribute to Knowledge Management initiatives including policy creation and process documentation.
Stay updated with emerging trends in SAP CRM and recommend innovations aligned with KBL’s business goals.

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SAP CRM On HANA SME