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SAP Commerce BA Professional

Robert Bosch Engineering and Business Solutions Private Limited

3 - 8 years

5 - 10 Lacs

bengaluru

Posted:8 hours ago| Platform:

Apply

Skills Required

order management business process content management data migration sap business analyst data management project management customer service jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary:

We are looking for a skilled

SAP Commerce Business Analyst (BA)

to join our team. The ideal candidate should have hands-on experience in SAP Commerce (Hybris) and general eCommerce business processes.

This role involves collaborating with business stakeholders, gathering requirements, defining business processes, and ensuring the successful implementation of SAP Commerce solutions.

Key Responsibilities:

Gather, analyze, and document business requirements for SAP Commerce (Hybris) solutions.
Act as a liaison between business users and technical teams to translate requirements into functional specifications.
Define and document workflows, use cases, user stories, and business process diagrams.
Work closely with developers, testers, and project managers to ensure successful implementation.
Support UAT (User Acceptance Testing) by defining test scenarios and assisting business users.
Identify gaps between business needs and SAP Commerce capabilities and propose suitable solutions.
Assist in data migration, integration, and configuration activities.
Perform configuration and Data Management Activities in SAP Commerce Back Office.
Provide training and support to business users on SAP Commerce functionalities.

Required Skills & Qualifications:

Experience:
3+ years as a Business Analyst in
SAP Commerce (Hybris)
Strong understanding of
B2B/B2C eCommerce
processes and customer journeys.
Knowledge of
SAP Commerce modules
(Product Content Management, Order Management, Customer Service, etc.).
Experience with
Agile/Scrum
methodologies and writing user stories.
Hands-on experience with
JIRA, Confluence
, and other project management tools.
Strong communication and stakeholder management skills.
Ability to troubleshoot and provide solutions for business process issues.
Graduation and above

Preferred Qualifications:

SAP Commerce (Hybris) certification is a plus.
MBA in Sales & Marketing
Experience in
SAP ERP or S/4HANA
integrations with SAP Commerce.
Experience working with cloud-based deployments (e.g., SAP Commerce Cloud).

Qualifications

B.E./B.Tech

Preferred Qualifications:

SAP Commerce (Hybris) certification is a plus.
MBA in Sales & Marketing

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