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15.0 - 20.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Analytics Cloud Development Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring effective communication with stakeholders. Key Responsibilities:Design, develop, and maintain planning models in SAP Analytics Cloud, particularly focusing on headcount and workforce planning.Build integrations between SAC Planning and SAP SuccessFactors to support end-to-end HR and Finance planning processes.Ensure accurate mapping and alignment between HR data (e.g., FTE, cost centres, grades) and financial structures (e.g., cost planning, budgeting, forecasting).Configure advanced calculations using Data Actions, Multi-Actions, and Advanced Formulas in SAC.Support data modelling, validation, and transformation between SuccessFactors, & SACDevelop compelling stories, dashboards, and reports to provide insights into workforce and financial performance.Troubleshoot and resolve issues related to planning logic, data integration, or performance.Candidates should have a strong understanding of SAP Analytics Cloud's capabilities, including data modeling, planning, storytelling, and visualization.Candidates should have a strong understanding of SAP Analytics Cloud's capabilities, including data modeling, planning, storytelling, and visualization.Candidates will need to provide technical guidance, mentor team members, and ensure adherence to best practices and standards.The ability to analyze complex business requirements, identify potential solutions, and implement them effectively is crucial.Strong communication skills are essential for interacting with stakeholders, documenting project progress, and facilitating team collaboration.Experience with SAP BusinessObjects, SAP HANA, and other related SAP products can be an advantage.Key Skills & Qualifications:Proven experience as an SAC Planning Developer, particularly in headcount planning.Understanding of SAP SuccessFactors data structures, including Employee Central.Solid grasp of finance planning concepts such as OpEx, cost allocations, and budget vs. actuals.Hands-on experience with data actions, allocations, version management, and custom calculations in SAC.Good knowledge of data integration techniques using SAC Cloud Connector, SAP DatasphereAbility to work across business and IT teams to translate business needs into technical solutions.Strong communication and documentation skills.Desirable:Experience with SAP BW/4HANA, S/4HANA, or SAP Datasphere.Prior experience working on projects involving both HR and Finance stakeholders.Familiarity with SAC APIs or scripting (e.g., JavaScript in Analytics Designer) is a plus. Qualification 15 years full time education
Posted 1 month ago
15.0 - 20.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP BW/4HANA Good to have skills : SAP Analytics Cloud DevelopmentMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive project success. You will also engage in problem-solving activities, providing guidance and support to your team while ensuring that best practices are followed throughout the development process. Your role will be pivotal in shaping the direction of application projects and ensuring that they meet the needs of the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and implement necessary adjustments to ensure timely delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BW/4HANA.- Strong understanding of data modeling and data warehousing concepts.- Experience with SAP BusinessObjects and reporting tools.- Familiarity with ETL processes and data integration techniques.- Ability to troubleshoot and resolve application issues effectively. Additional Information:- The candidate should have minimum 5 years of experience in SAP BW/4HANA.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
5.0 - 10.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP BW/4HANA Data Modeling & Development Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the development process, coordinating with team members, and ensuring project milestones are met. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the team in implementing best practices for SAP BW/4HANA Data Modeling & Development- Ensure timely delivery of projects and adherence to quality standards Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BW/4HANA Data Modeling & Development- Strong understanding of SAP BW/4HANA architecture and data modeling- Experience in developing complex data models and optimizing performance- Knowledge of SAP BW/4HANA data extraction and transformation processes- Hands-on experience with SAP BW/4HANA development tools Additional Information:- The candidate should have a minimum of 5 years of experience in SAP BW/4HANA Data Modeling & Development- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education
Posted 1 month ago
6.0 - 10.0 years
5 - 8 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
7-9 years , Bangalore. Skill areas: • 7+ years of hands-on experience in SAP BW and ABAP development, with a strong focus on data modeling, ETL processes, and architecture. • Proven experience with SAP BW4/HANA and BW on HANA. • Strong proficiency in ABAP programming, including expertise in user exits, BADIs, and enhancements. • In-depth knowledge of SAP BW architecture, data modeling, and ETL processes. • Familiarity with SAP Analytics tools such as SAP Datasphere. • Proven ability to troubleshoot complex technical issues and deliver effective solutions in a timely manner. • Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Nice to have: • Experience with Embedded Analytics. • Certification in SAP BW, SAP SAC, or related SAP modules. • Experience working in Agile or Scrum methodologies. • Strong analytical and problem-solving skills with a focus on delivering business value. • Ability to mentor and guide junior team members. Roles and Responsibilities • Develop and Consult within SAP BW & Oracle DBMS for migration and enhancements within HC Squad
Posted 1 month ago
3.0 - 5.0 years
3 - 8 Lacs
Bengaluru
Work from Office
Experience & Responsibilities Experience in SAP Native HANA Development Good experience in Developing HANA Objects (Table Functions, SQL, CV, Database Procedure Job Scheduling and Performance Monitoring and performance analysis on SAP HANA Experience in SAP ABAP on HANA development would be added advantage Data visualization (SAC, Qlik) Knowledge on SLT/SDA Experience in working with code versioning => HANA Studio, Web IDE, GIT Hub Understand business processes and technical architecture of SAP landscape Perform deep technology root cause analysis and performance improvement alongside source code auditing and documentation Performance Tuning – ability to analyze and fine tune existing programs Total Experience Expected: 04-06 years
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
What we offer: Maersk offers a supportive environment to develop your skills, to collaborate with world professionals who literally move the world, every day. You will gain access to world learning programmes to accelerate your career goals. You will find yourself welcome in our diverse and inclusive culture, where you are valued for who you are and rewarded for what you bring. Executes analysis and interprets financial information related to organisational entities, functional or geographical areas, business areas, projects and investments. Purpose of the role: The purpose of this role is to provide accurate and data-based information on performance management, including vertical and segment profitability. You will work with multiple aspects of our financial reporting, process optimisation, financial planning and analysis as well as communication with a range of management levels and business segments. Key Responsibilities: Supports business in arriving at right outcome and performance management by performing value added measure, management reporting, deep dive analysis, performance management reporting and financial forecasts. May undertake Business Partnering with various functions, departments and other key stakeholders. Prepares projects, reports and presentations. May assist in projects and performance such as M&A, investment/divestment analysis, competitor benchmarking. May be involved in risk management and undertake benchmarking. Assist in the stabilisation and further development of the financial management information system Work across Segment FP&A and FBP teams informing, analysing, evaluating and questioning business performance Support the process outcome by providing value-add measuring, financial management information, deep dive testing, performance management reporting and financial planning, in close alignment with regional and area priorities Support financial analysis with efficient and clear communication to stakeholders and deciding team members. Delivers accurate, timely and aligned insights, incl. transparency on costs, revenues and profitability for the different verticals and segments, and to the various country, area and regional stakeholders to allow for proper business planning, be involved and actively support Regional Finance Senior Team in financial planning and analysis which include budgeting and forecasting. Share and ensure local adoption of best practises across Regions, Areas and Countries, including cross- area work assignments, acting as a focal point for regional standardization initiatives Actively drive together with the Regional Finance senior members of the team, the implementation of a proper FP&A reporting and analysis structure and process across the region, working closely with relevant COE senior members. Proactively seek opportunities to provide insights, run simulations, gain business knowledge to explain movements in financials, incl. acting as a reliable partner to regional and area stakeholders. Experience / Qualifications: Master's in finance (CA/ MBA-finance) 5+ years of relevant experience in FPNA. Experience of financial modelling and forecasting Good communication and stakeholder influencing skills Working proficiency on tools such as Microsoft Excel, MiniTab, SAP-BI/BW, Power BI. Competencies: Financial analysis Management reporting Accounting applications Accounting information systems and digital technologies Integrated reporting Communication skills Stakeholder Management Self-starter and eager to learn
Posted 1 month ago
7.0 - 9.0 years
8 - 14 Lacs
Hyderabad
Work from Office
As a Senior SAP BASIS Support professional at ZettaMine Labs, you will be a key member of our support team, responsible for the proactive monitoring, maintenance, and troubleshooting of complex SAP landscapes across multiple client projects. You will leverage your extensive SAP BASIS knowledge and experience to ensure the high availability, performance, and security of various SAP systems and databases. This role requires a strong technical aptitude, excellent problem-solving skills, and the ability to work effectively in a fast-paced, multi-project environment with a 24x7 support model. Responsibilities : - Provide expert-level support for SAP S/4HANA, ECC, BW, PI/PO (Process Integration/Process Orchestration), Solution Manager, Fiori, and other SAP components. - Perform daily system health checks, monitor system performance, and proactively address potential issues. - Manage SAP system parameters, work processes, memory management, and spool administration. - Plan and execute SAP system refreshes, copies, and migrations, ensuring data integrity and minimal downtime. - Apply SAP Support Packages, Enhancement Packages, and Kernel upgrades. - Configure and manage SAP Fiori components and troubleshoot related issues. - Administer SAP Solution Manager for system monitoring, technical monitoring, and EWA (EarlyWatch Alert) analysis. - Provide administration and support for SAP HANA, Oracle, DB2, or MSSQL databases underpinning SAP landscapes. - Perform database monitoring, backups, recovery, and performance tuning. - Troubleshoot database-related issues and collaborate with database administrators as needed. - Analyze SAP system performance using various monitoring tools and identify areas for optimization. - Perform SAP performance tuning activities at the application and database levels. - Diagnose and resolve complex SAP system and application issues, including performance bottlenecks, errors, and system outages. - Analyze system logs, traces, and dumps to identify root causes. Transport Management System (TMS) & Change Management : - Manage and administer the SAP Transport Management System (TMS) landscape. - Configure transport routes, perform transport requests, and troubleshoot transport-related issues. - Adhere to and enforce change management processes for SAP system modifications. - Possess a strong understanding of Linux/Unix and Windows operating systems relevant to SAP deployments. - Perform basic OS-level troubleshooting and collaborate with OS administrators as needed. - Experience with managing and supporting SAP deployments on cloud platforms such as AWS, Azure, or GCP is a significant advantage. - Familiarity with cloud-specific BASIS tasks and considerations. - Manage and resolve SAP BASIS-related incidents and service requests within defined SLAs. - Participate in problem management activities to identify and implement permanent solutions to recurring issues. - Implement and maintain SAP security best practices related to BASIS administration. - Participate in security audits and ensure compliance with relevant security policies. - Be willing and able to work in a 24x7 support model, including participation in on-call rotation schedules to provide support outside of regular business hours. - Create and maintain clear and concise technical documentation for SAP BASIS procedures, configurations, and troubleshooting steps. - Share knowledge and best practices with other team members. Required Skills : - Extensive SAP BASIS Administration Experience: 7-10 years of hands-on experience in managing and supporting complex SAP landscapes. - Strong expertise in SAP S/4HANA, ECC, BW, PI/PO, Solution Manager, Fiori, and other relevant SAP components. - Proven experience with SAP HANA, Oracle, DB2, or MSSQL databases in an SAP environment. - Hands-on experience with performing SAP system refreshes, copies, and migrations. - Demonstrated ability to perform SAP performance analysis, tuning, and complex troubleshooting. - In-depth knowledge and practical experience with SAP TMS.
Posted 1 month ago
4.0 - 9.0 years
5 - 15 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Hybrid
Key Responsibilities: Lead the implementation and configuration of SAP BW module to meet business requirements. Conduct requirement gathering sessions and document functional specifications. Design and develop complex data warehousing solutions using SAP BW. Oversee system testing, integration testing, and user acceptance testing. Provide end-user training and support. Collaborate with cross-functional teams to ensure seamless integration with other SAP modules. Troubleshoot and resolve advanced issues related to SAP BW. Manage project planning and execution, ensuring timely delivery and quality. Maintain and update system documentation. Mentor and guide junior consultants and team members. Qualifications: Bachelors degree in computer science, Information Technology, or related field. Experience in SAP BW module implementation and support. Strong understanding of data warehousing processes. Proficiency in SAP BW configuration and customization. Proven leadership and project management skills. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. SAP certification in BW module is a plus.
Posted 1 month ago
4.0 - 6.0 years
4 - 8 Lacs
Pune
Work from Office
We are looking forward to hire SAP BW Professionals in the following areas : Experience: 4 to 6years Technical Skills: Proficient in SAP BW, BO with desired experience on Palantir, Enterprise Data Lakes. Strong interpersonal skills are essential, along with the ability to work independently. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 1 month ago
4.0 - 6.0 years
8 - 11 Lacs
Bengaluru
Work from Office
Skills: Proficiency in SAP Business Planning and Consolidation (SAP BPC). Good To Have Skills: Experience with SAP BW/4HANA.- Strong understanding of SAP BPC functionalities and configurations. Knowledge of SAP BPC data modeling and reporting
Posted 1 month ago
6.0 - 11.0 years
8 - 14 Lacs
Mumbai
Work from Office
Notice Period : Immediate to 15 Days Job Summary : We are seeking a skilled SAP BASIS Administrator with over 6+ years of experience to manage and optimize our SAP environment. You will be responsible for system installation, configuration, performance monitoring, troubleshooting, and collaborating with cross-functional teams to ensure seamless SAP operations. Key Responsibilities : - Install, configure, and maintain SAP systems (ECC, S/4HANA, BW, Solution Manager). - Monitor system performance, identify bottlenecks, and apply optimizations. - Manage SAP databases (HANA, Oracle, SQL) and handle backup/recovery processes. - Administer user roles, authorizations, and security protocols. - Oversee transport management, system landscapes (Dev, QA, Prod), and client copies. - Implement disaster recovery and backup strategies. - Collaborate with functional teams and provide on-call support. - Document system configurations, changes, and performance reports. Qualifications : - Bachelor's degree in IT or related field. - 6+ years of experience in SAP BASIS administration. - Strong expertise in SAP NetWeaver, S/4HANA, SAP databases (HANA, Oracle). - Experience with system upgrades, migrations, and performance tuning. - Knowledge of SAP transport management, security, and system monitoring. - Excellent troubleshooting and communication skills. Preferred Skills : - SAP BASIS certification. - Experience with cloud-based SAP environments (AWS, Azure)
Posted 1 month ago
4.0 - 8.0 years
8 - 14 Lacs
Hyderabad, Bengaluru
Work from Office
Job Title : SAP Basis Administrator Location : Bengaluru Experience : 4-8 Years Looking for Immediate Joiners Only. Job Description : We are seeking an experienced SAP Basis Administrator to join our team. The ideal candidate will have a strong background in SAP Basis administration, architecture, and troubleshooting, with expertise in S/4HANA, SAP HANA, and NW JAVA. The role requires hands-on experience in system administration, cloud integration, and migration activities. Required Skills : - 4-8 Years of hands-on experience in SAP Basis administration. - Strong expertise in SAP S/4HANA, SAP HANA, and NW JAVA. - Proficiency in Pacemaker, SAP Cloud Connector, Celonis, BOBJ/BODS, Fiori, Convergent Charging, SAP BW, and SAP SCM. - Experience in customer engagement and SAP Web Dispatcher. - Hands-on experience with ABAP and JAVA systems. - Knowledge of system copy, post-migration activities, and SSL implementation. - Strong troubleshooting and problem-solving skills. - Experience in HANA XSA content server upgrades. - Knowledge of OpenText and content servers (preferred)
Posted 1 month ago
3.0 - 8.0 years
7 - 17 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
We are looking SAP BW Consultant Location - Noida Sector 62 Company - Mckinsol Technologies Timing - 6:30pm to 3:30am ( U.S Shift ) Monday to Friday Working On Site ( Saturday Sunday off ) Roles and Responsibilities Design, develop, and implement SAP BW on HANA solutions for clients. Collaborate with cross-functional teams to gather requirements and deliver high-quality projects. Develop complex queries using various tools such as SQL, PL/SQL, and ABAP programming language. Configure and optimize database settings to ensure efficient data processing. Troubleshoot issues related to ETL processes, reports, and dashboards. Desired Candidate Profile 3-8 years of experience in SAP BW on HANA implementation or consulting role. Proficiency in developing complex queries using SQL, PL/SQL, and ABAP programming languages. Experience with reporting tools like Crystal Reports or Tableau is an added advantage. Strong understanding of SAP Business Warehouse (BW) concepts including star schema design principles. If you are interested plz share your updated resume crana@mckinsol.com
Posted 1 month ago
5.0 - 7.0 years
8 - 14 Lacs
Hyderabad
Work from Office
1.SAP BW relavent atleast 4 years 2. End to End implementation. 3. S4Hana 4. Good communication
Posted 1 month ago
7.0 - 10.0 years
22 - 27 Lacs
Hyderabad
Work from Office
Overview This role will focus on Azure SAP infra & architecture (HANA, HA/DR & Resiliency, SAP integrations & connectivity, externalizations), and lead SAP full stack framework, operation framework & procedures including monitoring/alerting, changes and incidents remediations and critical support for SAP landscapes which include PGT (PepsiCo Global Template) in Azure, PIRT (PepsiCo international reference template) and legacy SAP for global and international sectors including North America, Latam, Europe, AMESA, and APAC in 5 PepsiCo datacenters supporting critical mission critical processes including make/move/sell of PepsiCo Responsibilities Responsible for operational stability of SAP infrastructure for PGT, PIRT and legacy SAP with scalability, reliability, high availability, security, performance, cost effectiveness to handle PepsiCo's world class scale and complexity under guidance of senior SAP infra architect and engineers Play a key role in supporting full stack SAP infrastructure solutions including Azure and datacenter infrastructure, operating system, operating system clustering, storage, backup and recovery, HA/DR, HANA databases, SAP system infrastructure and Basis. Support detailed design, assist implementation and enhancement of PGT Azure infrastructure for scale-up and scale-out, drive continuous innovation with Microsoft and SAP to support PepsiCo's growing volume as part of PGT global rollout. Support detailed design, assist implementation of Azure infrastructure foundation to enable PIRT and legacy SAP migration from PepsiCo datacenters to Azure, and meet technical and non-technical requirements from sectors. Support a global multi-year strategy for migrating SAP infrastructure from PepsiCos data centers to public cloud and prepare for global SAP program demand and integration with digital platforms and legacy applications across sectors Participate SAP full stack framework / processes / team from all infrastructure domains to drive efficiency and quality through partnership with vendors including SAP, Microsoft, and SUSE, and managed service providers. Document procedures to operationalize SAP infrastructure and services through partnership with operations and managed services Participate activities to automate and streamline SAP build platform and process, and operation procedures including monitoring/alerting, changes and incidents remediation. Implement and execute SAP foundational infrastructure and automated services to enable digital transformation programs and cloud migrations on-time, on-budget for PGT environment as well as PIRT and legacy SAP migration. Define automation strategy to unlock productivity and to ensure transparent billing (tagging, metering, monitoring), and provide critical support for SAP infrastructure and technologies Qualifications Bachelors degree in technology or engineering 14 plus years of overall IT & Cloud experience 8 plus of experience of SAP, HANA DB, SAP Basis and Azure SAP Basis Administration including S/4 HANA SAP HA & DR & Architecture SAP HANA Database Administration SAP Azure Architecture, Deployments, Migrations and Administration SAP operational experience Skilled at collaborating across cross-functional teams and with a multicultural experience Teamwork and Leadership/Coaching capabilities
Posted 1 month ago
5.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: SAP Analytics cloud. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: SAP BW HANA. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
3.0 - 8.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP BW/4HANA Data Modeling & Development Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your day will involve collaborating with team members to develop innovative solutions and ensure seamless application functionality. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Develop and implement SAP BW/4HANA data models.- Create and maintain data extraction, transformation, and loading processes.- Optimize data models for performance and efficiency.- Collaborate with business users to understand data requirements.- Provide technical support and troubleshooting for data modeling issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BW/4HANA Data Modeling & Development.- Strong understanding of SAP BW/4HANA architecture and data modeling concepts.- Experience in developing complex data models and ETL processes.- Knowledge of SAP BW/4HANA best practices and performance optimization techniques. Additional Information:- The candidate should have a minimum of 3 years of experience in SAP BW/4HANA Data Modeling & Development.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
15.0 - 20.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP CPI for Data Services Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive project success. You will also engage in problem-solving activities, providing guidance and support to your team members while ensuring that best practices are followed throughout the development process. Your role will be pivotal in ensuring that applications meet the required standards and deliver value to the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP CPI for Data Services.- Strong understanding of application design and architecture principles.- Experience with integration processes and data transformation techniques.- Familiarity with cloud-based solutions and deployment strategies.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in SAP CPI for Data Services.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
15.0 - 20.0 years
10 - 14 Lacs
Pune
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Analytics Cloud Planning Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Analytics Cloud Planning.- Strong analytical skills to interpret data and provide actionable insights.- Experience in application design and development methodologies.- Ability to work collaboratively in a team-oriented environment.- Familiarity with project management tools and techniques. Additional Information:- The candidate should have minimum 5 years of experience in SAP Analytics Cloud Planning.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
15.0 - 20.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Analytics Cloud Planning Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Analytics Cloud Planning.- Strong analytical skills to interpret data and provide actionable insights.- Experience in application design and development methodologies.- Ability to work collaboratively in a team environment.- Familiarity with project management tools and techniques. Additional Information:- The candidate should have minimum 5 years of experience in SAP Analytics Cloud Planning.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
15.0 - 20.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP BW/4HANA Good to have skills : SAP Analytics Cloud DevelopmentMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive project success. You will also engage in problem-solving activities, providing guidance and support to your team while ensuring that best practices are followed throughout the development process. Your role will be pivotal in shaping the direction of application projects and ensuring that they meet the needs of the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Facilitate regular team meetings to discuss progress, challenges, and solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BW/4HANA.- Strong understanding of data modeling and data warehousing concepts.- Experience with SAP BusinessObjects and reporting tools.- Familiarity with ETL processes and data integration techniques.- Ability to troubleshoot and resolve application issues effectively. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP BW/4HANA.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
15.0 - 20.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP CPI for Data Services Good to have skills : SAP PO/PI & APIs DevelopmentMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are functioning optimally and meeting the needs of stakeholders. Your role will require you to stay updated on industry trends and best practices to enhance application performance and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP CPI for Data Services.- Good To Have Skills: Experience with SAP PO/PI & APIs Development.- Strong understanding of application design principles and methodologies.- Experience in integrating various data services and applications.- Familiarity with cloud-based application deployment and management. Additional Information:- The candidate should have minimum 5 years of experience in SAP CPI for Data Services.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
1.0 - 4.0 years
4 - 8 Lacs
Bengaluru
Hybrid
Primary Skills: SAP BPC ClassicGood to have Skills: Experience working in Agile/Scrum teamsResponsibilities and Duties:Works with product owners, developers for SAP BPC rollout projectsDevelop new forecast applicationsAbility to automate and optimize processes as much as possibleAbility to work in an Agile/Scrum teamAbility to problem solve and propose solutionsAbility to communicate with technical and business teams
Posted 1 month ago
15.0 - 20.0 years
5 - 9 Lacs
Pune
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP BW/4HANA Data Modeling & Development Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and enhancements to existing applications while keeping abreast of the latest technologies and methodologies in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BW/4HANA Data Modeling & Development.- Good To Have Skills: Experience with SAP HANA and data warehousing concepts.- Strong understanding of ETL processes and data integration techniques.- Familiarity with reporting tools and dashboard creation.- Experience in performance tuning and optimization of data models. Additional Information:- The candidate should have minimum 5 years of experience in SAP BW/4HANA Data Modeling & Development.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
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