SAP BASIS Architect

I am looking for immediate /30 days' notice period joiners**************

SAP BASIS Administrator (L3)

Job Location-Kolkata

Key Attributes-

Must possess at least a Bachelor's/College Degree, Computer Science/Information Technology or equivalent.

• At least 5 years of working experience as SAP Basis Administrator.

• Strong knowledge and hands-on experiences in SAP Basis.

• Familiarity with the different policies, procedures and standards of ITIL.

• SAP Certification is an advantage but not required.

• Experienced in S/4 and HANA

• With at least 2 full SAP end-to-end implementation with knowledgeable in designing, implementing and maintaining new databases, backup/recovery and configuration management.

• Provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance.

• Experienced in Public Cloud Administration (Google Cloud Platform)

• Previous experience of developing policies and procedures preferably within ICT.

• Understanding of performance management systems would be advantageous.

• Organized, punctual and responsible.

• Strong service attitude; builds lasting customer relationships, strives for efficiency and effectiveness.

• Ability to work on own initiative and as part of a team.

• Willing to learn new things and adapt as per organizational goals

• Able to take criticism positively.

• Result-oriented.

• Strong leadership, excellent interpersonal skills and the ability to influence others.

• Perform 3rd level support to all customers, infrastructure and develop solutions to stabilize customer environments.

• Provides all-around Basis support to ensure successful completion of projects and contributes to the resolution of issues or completion of requested activities by the customer. This would include but not limited to BASIS activities like handling transport routes, user and rights administration, batch management, disk space administration, performance tuning, perform daily or weekly regular checks of the status of the systems, early watch alert review and implementation, spool administration, clean-up and daily support.

Roles and Responsibilities

• Responsible for problem solving and performing well-documented changes.

• Gathers information necessary for issue resolutions/completion of tasks

• Presents and/or discusses recommendations and solutions to technical requirements.

• Documents all activities where appropriate and necessary

• Ensures compliance to processes and procedures in the resolution of issues or requested activities

• Provides timely and accurate status update to customers

• Conducts knowledge transfer sessions to colleagues

• Performs all other related duties from time to time

• Provide SAP Operations Support

• Provides all-around Basis support to ensure successful completion of projects and contributes to the resolution of issues or completion of requested activities by the Business Units.

• SAP and OS Administration/Operations Support

• Database Administration (HANA)

• Workload Analysis

• Troubleshooting and recommendations on the architectural, technical and business-impacting issues