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Salesforce Support Manager

Salesforce Support Manager

Ekloud Data Labs

12 - 15 years

1 Lacs

Bangalore Rural

Posted:2 weeks ago| Platform:

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Skills Required

Project Management L1 L2 SLA Risk Management

Work Mode

Remote

Job Type

Full Time

Job Description

JD for Salesforce Support Manager: Location : Pune/Remote Experience : 12+ Years. Project Manager, Project Management, Stake holder management, Risk Management, Reporting, Delivery, Monitoring SLA, Reporting SLA, Conducting weekly/Monthly Meeting with customer. Plan L1/L2 Support. Monitor the enhancements, Good written/Oral communication. Monitoring Enhancements, Planning and documenting project tasks, ensuring deliverables are delivered on-time, managing all project resources, effectively communicating with stakeholders, eliminating blockers and potential risks, Documenting projects process using various project management tools, Ensuring top-quality results and project successResponsibilities: Manage projects with focus on delivering SLA's within industry standards Collaborate closely with stakeholders throughout the project lifecycle

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www.ekloud-data-labs.com

Data Analytics

Data City

50-100 Employees

71 Jobs

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