Salesforce Service Cloud Developer

Job Title:

Minimum experience of 7 yrs on salesforce and related technologies as listed below along with mandatory SF certifications. Knowledge of JAVA, .NET, Healthcare domanin is added advantage.

Must be a Handson APEX coder extensively worked on customization, triggers, writing test classes thoroughly following best practices.

Technical skills:

1. Salesforce Platform Expertise

1. Apex: Triggers, classes, batch jobs, schedulers
2. Lightning Components: LWC, Aura
3. SOQL/SOSL: Query optimization
4. Visualforce (legacy support)
5. Salesforce APIs: REST, SOAP, Bulk API
6. Flow Builder / Process Builder / Workflow Rules

2. Service Cloud knowledge

3. Field Service Lightning (FSL) Skills

1. Work Orders, Service Appointments
2. Scheduling & Optimization
3. Service Resources, Territories, Skills
4. Mobile App customization
5. Dispatcher Console configuration
6. FSL data model and integrations

4. Java & .NET Development Skills (added advantage)

5. Knowledge on SF Integration & Middleware

6. Reporting & Analytics

1. Custom Reports & Dashboards
2. Einstein Analytics / CRM Analytics
3. Data visualization and performance tracking

7. DevOps & Tools Process and tool familiarization

1. Git, Bitbucket
2. CI/CD: Copado, Gearset, Jenkins
3. Sandbox & deployment management

Soft skills:

• Communication
• Problem-Solving
• Collaboration & Teamwork
• Adaptability
• Stakeholder Management
• Time Management
• Leadership & Ownership

Share resume to:

Vishal Kumar

vishal@akaasa.com