Salesforce Programm manager

*New Requirement -

*Program Manager - Salesforce*

Experience - 7+ years

Shift Timings: 2 to 11 PM IST

Emplyement Type:

*Job Description*

The Program Manager will be responsible for planning, managing, and executing multiple Salesforce-

based projects concurrently in a fast-paced environment at Rubrik. The role requires strong

program/project management expertise, excellent communication skills, advanced Jira proficiency, and

stakeholder management capabilities. The Program Manager will provide leadership and oversight

across all phases of delivery—from inception to implementation—ensuring adherence to governance,

timelines, and budget.

*Mandatory Requirements:*

7–10 years of Program Management experience

Ability to manage 3–5 accounts concurrently

Strong stakeholder management and cross-functional coordination skills

Excellent verbal and written communication skills

Expert-level proficiency in Jira and Advanced Jira reporting/dashboards

Good understanding of Salesforce ecosystem, modules, and integrations

Experience managing project teams, budgets, schedules, and delivery governance

Ability to work in fast-paced, high-energy environments and multitask under pressure

Experience leading UAT, managing test cycles, and collaborating with remote teams

Strong negotiation, conflict management, and leadership skills

*Optional Requirements:*

Agile SCRUM Master Certification

PMP Certification

Salesforce.com Certifications (Admin, Sales, Service, Marketing, etc.)

*ROLES AND RESPONSIBILITIES:*

Create, maintain, and track project plans, schedules, and progress updates.

Ensure on-time and on-budget delivery while adhering to project governance and gates.

Track resource utilization, timesheet compliance, and alignment with budget allocations.

Lead and manage day-to-day execution of Salesforce-related project implementations.

Facilitate requirement-gathering sessions, documentation, and project deliverable creation.

Manage customer communication as the primary interface throughout the project lifecycle.

Support end-to-end implementation activities including project planning, issue/risk

management, communication, and change management.

Conduct review sessions with clients and internal teams at key stages of the project.

Prepare and/or review test scripts for QA and UAT cycles; manage UAT execution and sign-off.

Develop user enablement materials such as user guides and training documentation.

Drive process improvements by leveraging Salesforce and business domain expertise.

Build trusted advisor relationships with stakeholders; provide product roadmap insights.

Lead conversations around scope, timelines, budget, risks, and escalations.

Manage remote development teams working across different time zones.

Adopt standardized development lifecycle processes across projects.

QUALIFICATIONS

Experience: 7–10 years in Program/Project Management

Proven track record of successfully managing multiple Salesforce-based initiatives

Demonstrated success delivering high-quality projects on schedule and within budget

Education: Full-time Bachelor’s or Master’s degree (Computer Science / IT preferred)Responsibilities:

• Lead salesforce strategy & implementation
• Manage customer relationships on Sales Cloud
• Optimize service delivery with Service Cloud
• Collaborate with cross-functional teams
• Ensure data security compliance