Salesforce Functional BA Revenue Cloud (CPQ Billing) - Senior Associate

Role Overview: As a Functional Business Analyst (BA) specializing in Salesforce Revenue Cloud, particularly CPQ and Billing modules, your role at PwC involves supporting end-to-end quote-to-cash (Q2C) transformation initiatives. You will bridge the gap between business needs and technology capabilities to deliver scalable, compliant, and optimized solutions on the Salesforce platform. Key Responsibilities: - Serve as the functional Subject Matter Expert (SME) for Salesforce Revenue Cloud (CPQ/Billing), overseeing implementation, enhancements, and process transformation. - Lead requirements gathering sessions with business stakeholders to capture Q2C processes and translate them into functional designs. - Collaborate with Salesforce Architects and Technical teams to ensure effective translation of business requirements into scalable solutions. - Take ownership of creating user stories, acceptance criteria, and facilitating User Acceptance Testing (UAT) for CPQ/Billing functionality. - Work closely with cross-functional teams including Finance, Sales Ops, and Engineering to support various aspects such as revenue recognition, invoicing, pricing, discounting, and subscription billing scenarios. - Conduct configuration workshops, gap analysis, and process modeling adhering to Salesforce best practices. - Assist in data mapping, integration scoping, and addressing reporting needs related to quote, order, and billing processes. - Maintain updated documentation for all functional designs, test cases, and configuration changes. Qualification Required: - 4-8 years of total experience with a minimum of 3-5 years working as a Functional BA in Salesforce ecosystems. - Minimum 2+ years of hands-on experience with Salesforce Revenue Cloud (CPQ and/or Billing). - Strong understanding of quote-to-cash processes, including pricing, quoting, contracting, order management, billing, and revenue recognition. - Demonstrated ability to articulate clear user stories, functional specifications, process flows, and UAT scenarios. - Experience in Agile/Scrum environments with proficiency in DevOps tools like JIRA, ADO, or similar. - Excellent communication skills and stakeholder management abilities. (Note: The additional details of the company were not present in the provided job description.),