Salesforce FSL Developer

About Company :

Our client is a trusted global innovator of IT and business services. They help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.

Job Title: Salesforce FSL Developer

Location: Bangalore

Experience: 6+ yrs

Job Type : Contract to hire.

Notice Period:- Immediate joiners.

Mandatory Skills:

Role: Salesforce FSL Developer

Experience: 510 years (with at least 23 years in FSL)

Certifications:

Mandatory: Salesforce Platform Developer IPreferred: Salesforce Field Service Consultant, Platform Developer II

Key Responsibilities

Design & Implement FSL Solutions:Configure Service Territories, Work Types, Service Resources, Skills, and Scheduling Policies.

Set up Dispatcher Console and optimize scheduling.

Custom Development: Build solutions using Apex, Visualforce, Lightning Web Components (LWC), and Flows.

Develop triggers, batch classes, and asynchronous Apex.

Integration: Integrate Salesforce with external systems using REST/SOAP APIs and tools like MuleSoft.

Mobile App Customization: Configure and optimize Salesforce Mobile App for field technicians, including offline capabilities.

Lifecycle Management: Implement Service Appointment lifecycle and optimize resource allocation.

Collaboration & Documentation: Work with business stakeholders to gather requirements and translate them into technical solutions.

Prepare technical design documents, deployment plans, and perform unit testing.

Required Skills

Strong knowledge of Salesforce platform capabilities and FSL data model.

Hands-on experience with Apex, LWC, SOQL/SOSL, and Flows.

Familiarity with Salesforce security model, profiles, and permission sets.

Experience with integration patterns and DevOps tools (Copado, Gearset).

Excellent problem-solving and communication skills.

Nice to Have

Experience with Salesforce Service Cloud and OmniChannel Routing.

Exposure to CI/CD tools, Agile methodology, and compliance norms.