Salesforce Developer / Administrator

As a Salesforce Developer / Administrator at our consulting company, you will be responsible for configuring and managing Sales Cloud and Service Cloud to support business needs efficiently. Your strong expertise in Salesforce, along with excellent communication skills, will be crucial for successful CRM customization and administration. **Key Responsibilities:** - Implement and maintain Sales Cloud and Service Cloud configurations. - Manage bulk data operations using Workbench and SOQL. - Create and optimize validation rules, formulas, flows, and flow builders to support business logic. - Handle profile management, including permission sets and user creation. - Design and manage Lightning page layouts and dynamic forms. - Manage Salesforce relationships, custom fields, and record types. - Build and maintain reports and dashboards to enable effective business insights. - Handle case management scenarios including email-to-case setup and configuration. **Nice to Have:** - Hands-on experience with Apex and Triggers. - Knowledge of Web-to-Lead implementations and configuration. **Qualifications:** - 5 to 10 years of proven experience working with Salesforce Sales and Service Cloud. - Strong understanding of Salesforce data architecture and configuration best practices. - Familiar with Lightning Experience, including page layouts and UI customizations. - Experience in business process automation using Flows. - AZ-900 Certification is mandatory. In addition to the technical qualifications, we value soft skills such as excellent communication, interpersonal skills, collaboration with cross-functional teams, and a problem-solving mindset with attention to detail. If you are an immediate joiner looking to grow in your career, we offer great opportunities for you to take real steps in your career and significant responsibility. Our inclusive and welcoming workplace values diversity and encourages individuals to be themselves while respecting others. Join us in creating a fantastic mix of people to serve our customers on a whole new level. Location: Bangalore Form of employment: Full-time until further notice, with a 6-month probationary period. We look forward to receiving your application as we interview candidates on an ongoing basis.,