13 Crm Customization Jobs

???? Position: Head of Admissions ????Location: Bangalore (HSR Layout) ????? Working Days: Monday- Saturday (11 AM - 8 PM) ???? Experience Required: 7+ years ???? Client: AI Platform streamlining study abroad journey Key Responsibilities : Business Operations Design and continuously service-workflows to create delight for all the users across all the stages in the process. Manage & drive day-to-day operations including student escalations, regular process check-ins, and service delivery workflows Build feedback loops between students, admission experts, and internal teams to continuously improve user experience. Scale and work with key external stakeholders to streamline the experience for the students and parents involved in the process. Student Success and Outcomes Work closely with admissions team to ensure the best outcomes for the students Partner with the product team to build tools & solutions that bring delight and amazing outcomes for all. Have regular meetings with customer success team to proactively look for gaps and device POA and guidelines to improve and fix the same. Build data-driven tracking mechanisms and establish KPIs and performance metrics to measure NPS and student outcomes. Building Systems & Scaling People Recruit, interview, and hire admission experts, creative experts, and support teams across multiple locations Develop detailed SOPs for all processes: initial student assessments, application review cycles, parent communication protocols, and emergency escalation procedures, and many more. Create capacity planning models to predict hiring needs based on student enrollment forecasts and seasonal demand patterns Implement solutions including CRM customization, automated reminder systems, document management workflows, and AI-powered application review tools, and build internal tools with engineering team. Design training manuals and knowledge management systems capturing best practices, successful case studies, and institutional memory. What makes you a great fit This makes you a fit : 7+ years of progressive leadership experience in business operations in education(preferably study-abroad) Proven experience in building, scaling, and leading business operations teams. Strong background in process design, system implementation, and operational efficiency improvements building systems and SOPs. Experience managing post-sales customer lifecycle including onboarding, retention, and success metrics in service-based businesses This sets you apart You have studied undergrad or postgrad abroad(preferably from top QS ranked institution) Former admissions committee member or insider at a Top-50 global university. Published thought leadership on admissions strategy (blogs, webinars, etc.). Multilingual or cross-cultural communication skills (targeting EU/Asia markets). Show more Show less

Description We are seeking a skilled Microsoft Dynamics CRM Technical Consultant to join our team in India. The ideal candidate will have extensive experience in implementing and customizing Microsoft Dynamics CRM solutions to enhance business operations and improve customer engagement. Responsibilities Analyze business requirements and design solutions using Microsoft Dynamics CRM. Develop and customize Microsoft Dynamics CRM applications and modules. Implement and configure CRM solutions to meet client needs. Provide technical support and troubleshooting for CRM applications. Collaborate with business analysts and project managers to ensure successful project delivery. Conduct user training and prepare documentation on CRM solutions. Skills and Qualifications 5-9 years of experience with Microsoft Dynamics CRM implementation and customization. Strong knowledge of CRM modules such as Customer Service. Proficiency in C# and JavaScript for custom development. Experience with Microsoft Power Platform (Power Apps, Power Automate,power portal). Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. we are looking immediate to 30 days notice period candidate.

Description We are seeking a skilled Microsoft Dynamics 365 Developer with 3-8 years of experience to join our team in India. The ideal candidate will have a strong background in customizing and developing Dynamics 365 applications to enhance business processes and improve user experience. Responsibilities Develop and customize Microsoft Dynamics 365 applications to meet business needs. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Perform system configuration, testing, and deployment of Dynamics 365 solutions. Provide ongoing support and troubleshooting for Dynamics 365 applications. Create and maintain documentation related to system configuration and processes. Skills and Qualifications 3-8 years of experience in Microsoft Dynamics 365 customization and development. Strong understanding of Dynamics 365 modules, including Sales, Customer Service, and Field Service. Proficiency in C#, .NET Framework, and JavaScript for custom development. Experience with Power Platform, including Power Apps and Power Automate. Knowledge of Azure services and cloud computing concepts. Ability to analyze business requirements and propose effective solutions. Strong communication and collaboration skills to work with cross-functional teams.

Description We are seeking a skilled Dynamic CRM Developer to join our team in India. The ideal candidate will have a strong background in developing and customizing Microsoft Dynamics CRM solutions to enhance business processes and improve user experience. Responsibilities Design, develop, and implement solutions using Microsoft Dynamics CRM. Customize Dynamics CRM entities, forms, views, and dashboards to meet business requirements. Integrate Dynamics CRM with other systems and applications as needed. Provide ongoing support and maintenance for existing CRM solutions. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Conduct testing and troubleshooting to ensure the quality of CRM solutions. Stay updated on new Dynamics CRM features and best practices. Skills and Qualifications 5-10 years of experience in Dynamics CRM development and customization. Strong understanding of Microsoft Dynamics 365 CRM architecture and modules. Proficiency in C#, .NET, JavaScript, and SQL Server. Experience with CRM customization tools such as Power Apps and Power Automate. Knowledge of web services and REST APIs for integration purposes. Experience in creating and managing workflows and plugins in Dynamics CRM. Ability to work collaboratively in a team environment and communicate effectively with stakeholders.

As a CRM Specialist at Keka, you will play a crucial role in implementing, customizing, and managing our CRM system effectively. Collaborating closely with the Head of Revenue Operations, as well as our sales, marketing, and customer support teams, you will ensure that our CRM system aligns with our business goals and objectives. Your expertise in HubSpot and Salesforce CRM will be pivotal in streamlining processes, enhancing data accuracy, and improving the overall customer experience. Your responsibilities will include: - Demonstrating proficiency in Hubspot and Salesforce, particularly in Marketing Hub, Sales Hub, Service Hub, and Ops Hub. - Customizing HubSpot CRM to suit our organization's specific requirements, such as creating custom properties, contact records, and lead scoring models. - Integrating HubSpot CRM with other third-party tools and platforms used by various teams to ensure smooth data flow and communication. - Managing data integrity by overseeing data imports, cleansing, and conducting regular quality checks, while implementing best practices for data organization and storage. - Developing and implementing workflow automations, email marketing automation, and lead-nurturing campaigns within HubSpot CRM to enhance efficiency and productivity. - Generating custom reports and dashboards, analyzing sales and marketing data, and providing actionable insights to the team. - Training team members on HubSpot CRM best practices, guidelines, and new features to maximize user adoption and proficiency. - Continuously optimizing and improving CRM processes, workflows, and configurations to enhance user experience and drive better results. - Providing technical support and troubleshooting assistance to CRM users to resolve any issues or challenges they encounter. Additionally, proficiency in other tools such as Ad Platforms, Onboarding tools, Dialer tools, Forecasting tools, Conversation AI platforms, Data warehouse, Product analytics tools, Service and Success tools, and Advanced Excel are preferred. To qualify for this role, you should have: - A Bachelor's degree in a related field or equivalent work experience. - Proven experience as a Hubspot CRM & Salesforce professional with a deep understanding of HubSpot CRM functionalities. - Strong knowledge of CRM best practices, lead management, and marketing automation. - Proficiency in data management and data analysis. - Excellent communication and interpersonal skills. - Attention to detail with a focus on accuracy. - Ability to work collaboratively in a team-oriented environment. - HubSpot CRM certifications (HubSpot Academy) would be a plus.,

Job Description: As a member of Hitachi Solutions, Ltd., you will play a crucial role in implementing and deploying Microsoft Dynamics CE for our clients. Your key responsibilities will include analyzing front office processes such as sales, marketing, and customer service to identify areas for improvement. You will work closely with clients to gather and understand their functional requirements, performing detailed gap analysis between their needs and the functionalities offered by Microsoft Dynamics CE. Utilizing your expertise, you will configure the application to align with the client's requirements using tools such as the Microsoft Dynamics CRM Customization Tool, Workflow Tool, or SDK. In cases where custom code development is not necessary, you will propose creative workarounds to meet the client's needs. Your deep understanding of the platform's capabilities and limitations will enable you to provide effective solutions, whether leveraging out-of-the-box functionalities or developing custom code. In addition to configuration, you will create technical specifications, design and integrate business processes and data flows between CRM applications and other systems like back office/ERP applications. Your role will also involve training client personnel on the usage and administration of Microsoft Dynamics CE, covering both functional user training and technical training aspects. You will be responsible for developing high-level project work plans and providing technical support to existing CRM clients to ensure smooth operations. Join us at Hitachi Solutions, where you will have the opportunity to work on innovative projects and contribute to the success of our clients by delivering superior value through Microsoft Dynamics CE solutions. Qualifications: - Previous experience in implementing and deploying Microsoft Dynamics CE - Strong analytical skills to assess and improve front office processes - Proficiency in configuring Microsoft Dynamics CE using customization tools and workflows - Ability to identify and implement creative solutions to meet client requirements - Understanding of CRM application integration with other systems - Excellent communication skills to train and support client personnel If you are passionate about leveraging technology to drive business success and are excited about working with a global leader in IT solutions, we invite you to apply and be a part of our dynamic team at Hitachi Solutions, Ltd.,

As a seasoned MS Dynamics CRM Senior Developer with 6+ years of experience in MS Dynamics CRM On-Premises development & maintenance, you will have the opportunity to contribute to designing, building, and enhancing cutting-edge Dynamics 365 solutions that drive real business value. Your passion for CRM customization, modern integration techniques, and DevOps will be instrumental in this role. In this position, you will be responsible for customizing and configuring MS Dynamics CRM, including forms, entities, views, and business processes. You will develop and integrate C# Web APIs, work with Bitbucket for version control and deployment, and implement plugins, workflows, and CRM extensions using JavaScript and REST APIs. You will also apply earlybound and latebound coding strategies for CRM integrations, utilize tools like XRM Toolbox, and contribute to CI/CD pipelines with Jenkins. Additionally, you will execute unit tests with mocking frameworks and manage CRM solutions, including custom entities, solution packaging, and deployment. To excel in this role, you should possess strong skills in C#, Object-Oriented Programming (OOP), and Web API design. Your proven expertise in CRM customization, workflows, and plugin development, along with familiarity with Bitbucket, DevOps practices, and XRM Toolbox, will be valuable assets. Experience with JavaScript and REST API for UI and integration work, as well as strong communication and problem-solving skills, are key requirements. While not mandatory, Power Platform certifications, experience with SSIS and KingswaySoft, and exposure to ReactJS are considered nice-to-have qualifications for this position. By joining our team at Oxydata Software Sdn Bhd, you will have the opportunity to work in a high-tech, collaborative environment with exposure to international projects. We offer competitive above-market salary, medical & hospitalization coverage, and a platform to build robust CRM solutions that transform how businesses engage with customers. If you are ready to take on this exciting opportunity and make a significant impact in the realm of CRM development, apply now or reach out to srinath.yanamala@oxydata.my. For more information, visit www.oxydata.my/jobs. Join us in shaping the future of CRM solutions and driving digital transformation for clients worldwide.,

As a CRM Executive/CRM Administrator at an Educational Institute in Siliguri (North Bengal), you will be responsible for administering and maintaining the institution's CRM system, which may include platforms such as Salesforce, Zoho, Google Meet, and Zoom. Your key responsibilities will involve designing and implementing automation workflows, lead scoring, and student lifecycle journeys. You will ensure seamless CRM integration with other platforms like websites, ERPs, email marketing tools, and student portals. Creating and managing dashboards and custom reports for leadership and admissions teams will be part of your routine tasks. Monitoring lead pipelines, tracking prospect activity, and providing actionable insights will also be crucial. Regular data audits, clean-ups, and backups will be necessary to maintain data integrity. Managing user access, roles, and training across departments will be essential for effective CRM utilization. Collaborating with IT to implement technical improvements, APIs, and third-party plug-ins will be a collaborative effort. Troubleshooting system issues, bugs, and support tickets in coordination with vendors or CRM providers will require your attention to detail and problem-solving skills. To excel in this role, you should possess a Bachelor's degree in Computer Science, Information Technology, or a related technical field. A minimum of 3-4 years of hands-on experience with CRM platforms, preferably in the education sector, is required. Proficiency in CRM customization, workflow automation, and reporting is essential. You should have a working knowledge of APIs, data integration, and cloud platforms. Strong command over Excel, SQL queries, or BI tools like Power BI and Tableau is necessary. Familiarity with HTML, CSS, or JavaScript for email templates or CRM front-end tweaks will be an added advantage. Your ability to translate functional requirements into technical solutions and strong communication skills to bridge technical and non-technical stakeholders will be critical for success in this role. Preferred skills include CRM certifications such as Salesforce Administrator or Zoho CRM Certified Professional, experience with CRM migration or CRM-ERP integration projects, knowledge of education technology platforms like Moodle, Blackboard, or Canvas, and an understanding of data protection laws such as GDPR and FERPA. In summary, as a CRM Executive/CRM Administrator, you will play a pivotal role in optimizing the institution's CRM system to enhance operational efficiency and student engagement. Your technical expertise, problem-solving abilities, and communication skills will be key assets in this dynamic and rewarding position.,

Educational Requirements MCA,MSc,MTech,Bachelor of Engineering,BCA,BSc,BTech Service Line Microsoft Practice Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional Requirements: Primary skills:Technology->Microsoft Technologies->Dynamics CRM Preferred Skills: Technology->Microsoft Technologies->Dynamics CRM

We are looking for a highly skilled and experienced Microsoft Dynamics CRM Lead Developer to join our dynamic team. The ideal candidate should have a strong background in Microsoft Dynamics CRM development, including Dynamics 365 (D365) , with a proven track record of delivering enterprise-grade CRM solutions. Key Responsibilities: Lead the design, development, and deployment of Microsoft Dynamics CRM solutions. Customize and extend Dynamics 365 CRM functionality using plug-ins, workflows, Power Automate, and JavaScript. Work closely with business stakeholders to gather requirements and translate them into technical specifications. Ensure the CRM system aligns with business objectives and integrates with other internal systems. Troubleshoot, debug, and optimize CRM customizations and integrations. Provide technical leadership and mentoring to junior developers. Maintain documentation and follow best practices in version control and deployment. Mandatory Skills: Minimum 10+ years of overall IT experience. At least 5+ years of hands-on experience as an MS CRM Developer. Minimum 3-4 years of experience in Microsoft Dynamics 365 (D365) . Strong knowledge of custom entities, workflows, plugins, Power Platform, and web resources . Expertise in CRM SDK, C#, .NET, and JavaScript. Experience with integration of CRM with external systems via REST/SOAP APIs. Preferred Skills: Experience with PowerApps , Power Automate , and Azure . Certification in Microsoft Dynamics 365 is a plus. Familiarity with Agile methodologies. Additional Information: This role is Work From Office in Hybrid Mode . Candidates must be open to work from Hyderabad, Chennai, Kochi, or Coimbatore locations.

Job Title: Senior PHP Developer SugarCRM Location: Remote Job Type: Full-Time, Permanent Experience Level: Senior (6+ years) About the Role: We are looking for a highly skilled Senior PHP Developer with strong expertise in SugarCRM to join our growing remote development team. You will be responsible for designing, developing, customizing, and maintaining complex CRM solutions built on the SugarCRM platform. This is a critical role that requires advanced PHP skills and a deep understanding of CRM systems to help drive our digital transformation and client success. Key Responsibilities: SugarCRM Development & Customization: Customize and extend SugarCRM modules, workflows, logic hooks, and APIs Implement user interfaces, dashboards, and business processes within SugarCRM Perform data migrations and system integrations with third-party applications Backend PHP Development: Write clean, scalable, and well-documented PHP code Design and implement RESTful APIs for system integrations Optimize performance and troubleshoot PHP and CRM issues Technical Leadership: Participate in solution architecture and technical design discussions Guide junior developers and conduct code reviews Collaborate with cross-functional teams including QA, DevOps, and Product Maintenance and Support: Monitor SugarCRM instance for performance, reliability, and security Implement upgrades and patches as needed Resolve bugs and provide ongoing support to internal and client stakeholders Required Skills and Experience: 5+ years of experience in PHP development 3+ years of hands-on experience with SugarCRM (Community or Enterprise Edition) Strong knowledge of MVC architecture, OOP principles, and design patterns Proficiency in MySQL/MariaDB for data modeling and query optimization Experience developing and consuming REST/SOAP APIs Familiarity with front-end technologies like JavaScript, HTML5, CSS3, jQuery Experience with version control tools (e.g., Git) Solid understanding of CRM concepts, workflows, and automation Nice-to-Have Skills: Experience with SuiteCRM Familiarity with Laravel or other modern PHP frameworks Experience integrating CRM with marketing tools, ERP systems, or payment gateways Knowledge of Docker, Linux command line, and deployment processes Exposure to Agile/Scrum methodologies and tools like JIRA or Trello What We Offer: 100% Remote Work Work from anywhere Competitive salary Opportunity to work on global projects and cutting-edge CRM solutions Skill development support and certifications

Dear Candidates, Greetings..!! Responsibilities: CRM system support, upgrades, and user management Data integrity, reporting, and dashboard creation (Power BI preferred) Integration with business applications, automation of CRM processes Collaborate with business teams to gather and translate requirements Provide training and maintain system documentation Skills Required: Salesforce / Dynamics 365 / CRM Nxt Power BI / Data Analytics API, CRM Integrations, and Automation tools Excellent communication and stakeholder management

Must Skills: 2-5 years in Microsoft Dynamics 365 CRM functional consulting. Expertise in Dynamics 365 modules and Project Operations. Experience in CRM customization, Power Automate, and Power Platform. Strong knowledge of security roles, business process flows, and reporting. Excellent analytical and communication skills. Preferred: Microsoft Dynamics 365 Certifications (PL-200, MB-210, MB-220, MB-230, MB-240, MB-920). Desired Skills: Gather and document functional requirements, translating them into CRM solutions. Configure and customize Dynamics 365 CRM modules (Sales, Customer Service, Marketing, Field Service, Project Operations). Implement workflows, security roles, and automation using Power Automate. Lead CRM and Project Operations implementations, data migration, and system testing. Provide user training, troubleshooting, and documentation. Collaborate with teams to align solutions with business goals.