Salesforce Data Steward & Support

Join Our Growing Salesforce Support Team!

Are you passionate about Salesforce and motivated to make a meaningful impact? We are seeking innovative, driven professionals to become part of our dynamic Salesforce Support team.

Salesforce, Data Governance, Data Cleanup, Reporting & Analytics, Data Loader, or Data Import

This is the perfect opportunity for individuals who thrive in a collaborative, fast-paced environment and take pride in seeing the tangible results of their work.

Be part of something exciting lets achieve success and grow together!

About the role:

This role will be based in India and provide support during US/Canada business hours. The role combines strong Salesforce administration skills with a focus on data governance, cleanup, and reporting. The ideal candidate will ensure data integrity, manage user access, configure Salesforce features, and support business teams with lists and ad-hoc reports.

Role & responsibilities:

Data Governance & Cleanup:

• Monitor and maintain data quality across Salesforce objects (Accounts, Contacts, Opportunities, etc.).
• Identify and resolve duplicate records, incomplete data, and inconsistencies.
• Implement and enforce data governance standards and best practices.
• Support data imports and exports using Data Loader or similar tools.

Reporting & Analytics:

• Create and deliver ad-hoc reports and lists for business teams.
• Support list generation for campaigns, outreach, and operational needs.
• Assist with data extraction and formatting for analysis.

User Support:

• Respond to user requests related to data corrections, reporting, and admin tasks.
• Collaborate with US/Canada teams to ensure timely resolution of issues.
• Document processes and maintain knowledge base for common tasks.

Salesforce Administration:

• Manage user accounts, roles, profiles, permission sets, and license assignments.
• Configure and maintain page layouts, record types, validation rules, and picklists.
• Build and update workflows, email templates, and approval processes.
• Assist with sandbox testing and deployment of minor enhancements.
• Perform regular system audits

Process Improvement:

• Suggest enhancements to improve data quality and reporting efficiency.
• Work closely with Salesforce Admins and Operations teams to align on governance policies.

Qualifications:

• 2+ years of experience in Salesforce Administration with a strong emphasis on data management and governance. (Sales Cloud preferred).
• Understanding of Salesforce data model (Accounts, Contacts, Opportunities, custom objects) and relationships.
• Experience in data stewardship with data cleanup, governance, and deduplication tools.
• Strong skills in Salesforce reporting and analytics (reports, dashboards, list segmentation).
• Proficiency with Salesforce tools for data management (Data Loader, Data Import Wizard, Duplicate Rules, Validation Rules).
• Ability to design and maintain data quality KPIs and audit processes.
• Excellent communication and collaboration skills to work with globally remote teams.
• Bonus: Experience with data enrichment tools (e.g., DemandTools, Cloudingo) and data privacy compliance (GDPR, CCPA).

Interested candidates are encouraged to submit their updated resumes on