Salesforce Data Cloud Specialist

About the Role:

Salesforce Data Cloud Specialist

3+ years of experience

Key Responsibilities:

Salesforce Data Cloud Management

• Configure, maintain, and optimize

  Salesforce Data Cloud

  components such as Data Streams, Data Model Objects (DMOs), Calculated Insights, and Identity Resolution.
• Build and manage

  data ingestion pipelines

  from multiple sources including

  AWS Redshift

  , Salesforce Marketing Cloud, and internal operational systems.
• Maintain data accuracy, schema integrity, and ingestion health through regular validation and monitoring.

Data Integration & Activation

• Integrate Data Cloud with

  Salesforce Marketing Cloud

  and

  Sales Cloud

  for real-time segmentation and activation.
• Design and optimize data pipelines and ETL/ELT processes between Redshift and Salesforce ecosystems.
• Enable data synchronization for audience targeting, personalized campaigns, and performance tracking.

Customer 360 & Segmentation

• Develop a unified customer view by leveraging identity resolution and behavioral data models.
• Define and build customer segments based on demographic, transactional, and engagement data.
• Collaborate with marketing and analytics teams to drive data-backed campaign strategies.

Governance, Security & Compliance

• Ensure that all data management and processing activities comply with

  ISO 27001 controls

  ,

  GDPR

  , and

  organizational data security policies

  .
• Support implementation of

  data classification

  ,

  consent management

  , and

  audit readiness

  processes.
• Collaborate with the Information Security and Data Governance teams to maintain documentation, data lineage, and risk registers related to customer data handling.

Reporting & Optimization

• Partner with analytics and BI teams to create insights and dashboards from unified datasets.
• Contribute to ongoing process improvements to enhance data accuracy, activation speed, and governance alignment.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Data Engineering, or related field.

• 3+ years of experience

  with Salesforce platforms (Data Cloud, Marketing Cloud, Sales/Service Cloud).
• Proficiency in

  Salesforce Data Cloud architecture

  (Data Streams, DMOs, Calculated Insights, Segments).
• Working knowledge of

  Salesforce Marketing Cloud

  (Data Extensions, Contact Builder, Journey Builder).
• Strong SQL and data transformation skills.
• Understanding of

  data governance frameworks

  ,

  security best practices

  , and compliance requirements under ISO 27001.

Preferred Skills:

• Salesforce certifications:

• Salesforce Certified Data Cloud Consultant

  (preferred)

• Salesforce Marketing Cloud Email Specialist/Consultant

• Salesforce Administrator or Platform App Builder

• Experience with data visualization tools (Tableau, Power BI) or middleware (MuleSoft, AWS Glue, Snowflake).
• Hands-on experience with

  AWS Redshift

  — data modeling, query optimization, and ETL/ELT integrations.
• Strong stakeholder management, documentation, and cross-team communication skills.