Salesforce Business Analyst - CPQ

Responsibilities

• Should be able to analyse business requirements around the fulfilment process and able to suggest better business and system processes for those requirements.
• Design, prototype, build, document and support solutions for the Salesforce Order Management and Fulfilment capability to meet business needs, including configurations, customizations and integrations.
• Translate business requirements into detailed specifications and oversee the build activities to deliver integrated solutions from the design stage to a functional application with a focus on SFDC best practices.
• Create and maintain detailed functional documentation for requirement specifications.
• Provide system administration support of customized Salesforce applications, user permissions, security settings, custom objects, and workflow.
• Understanding of Salesforce Sales Cloud functionality.
• Understanding with quote-to-order processes with knowledge of Product setup, Product Options, Product configuration & and rules, Pricing, Discounting, and Quote templates.
• Understanding with WebServices Process Builder, Workflows, Formulas, Flow, Assignment Rules and Advance Approvals.
• Understanding on integrations with Salesforce.com using REST/SOAP API's.
• Working knowledge of SFDC integration is strongly preferred.
• Strong customer focus with a high tolerance for ambiguity and requirement changes.
• Strong problem-solving mindset to ensure creative and logical thinking for potential solutions.
• Ability to be flexible and proactive to facilitate a quick response to changing project requirements, customer objectives, and meeting global goals successfully.
  

Education And Certification

• Minimum 8+ year's experience working on the Salesforce platform.
• Experience working with fulfilment process implementations, middleware and 3rd party integrations is essential.