Salesforce Administrator

We have vacancy for Sales Force and Sales Management

Experience : 2 to 4 yrs

· Location: Chennai (Work from Office)

· Employment Type: Full Time, Permanent

· UG: Any Graduate

· PG: Any Postgraduate

Job description

· Hands on experience as a salesforce administrator or in a similar environment.

· Experience in performing salesforce upgrades and ensuring successful integration.

· Exceptional ability to create and maintain salesforce databases. Knowledge of importing sales data and generating salesforce reports.

· In-depth knowledge of salesforce products and their functionalities.

· Ability to provide salesforce training and end-user support.

Roles and Responsibilities

· Answering sales team’s inquiries, scheduling meetings, and following up with team about their order status.

· Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.

· Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.

· Recording sales trends and liaising with account managers to develop sales strategies.

· Managing Salesforce roles, profiles, sharing rules, workflows, and groups.

· Evaluating and installing new Salesforce releases, as well as providing training and support.

· Documenting processes, including error reports.

· Create New User Profiles and Monitor Access Level.

· Importing sales department leads, contacts, and other data.

· Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.

· Install High-Priority Updates from Salesforce.com

· Address User Issues as they arise.

· Ensuring optimal performance of salesforce systems and products.

· Upgrading and configuring salesforce systems for optimized integration.

· Maintaining the sales cloud, as well as building custom reports and dashboards.

· Preparing reports for Sales and other departments.

· To maintain and regularly update related MIS.

Functional

· Strong analytical, organizational, and time management skills.

· Excellent team working, motivational, interpersonal, communication, and customer service skills.

· The ability to multitask and quickly switch your focus

· Computer literacy, IT skills, and typing skills.

· An understanding of sales principles and customer service practices.

· Openness to new ideas and good understanding/ experience of dealing across cultures shall be an added advantage

· Good interpersonal skills and the ability to interact effectively with a wide variety of stakeholders and business functional heads.

Kindly share your update resumes

Regards

Azra

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Experience:

• Sales Force: 1 year (Preferred)

Work Location: In person