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Pcbl Chemical Limited
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Sales Support Executive

Sales Support Executive

Pcbl Chemical Limited

5 - 6 years

|

5 - 6 Lacs

Posted:1 day ago| Platform:

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Skills Required

sales administration export documentation sales support back office support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Providing information on planning, dispatch, and status of shipments and shipping documents.
Giving feedback to customers within 36 working hours.
Informing customers of any changes in planning, dispatch, or schedule.
Communicating availability of desired material from the plant.
Supporting customer special requests such as material returns and FOB shipments.
Providing updates on planning, dispatch, and status of samples.
Maintaining continuous communication with customers regarding production, quality, dispatch, and after-sales.
Processing orders and entering them into the SAP system.
Providing Proforma Invoices (PI) and required documents for specific customers.
Acting as the point of contact for internal and external customers.
Collaborating with customers on joint development work.
Coordinating with agents, distributors, shipping lines, and logistics departments.
Implementing plans through proper communication across all locations.
Sharing production plans and stock updates with Sales Managers.
Supporting distribution channel management.
Following up on customer payments.
Managing sample dispatches.

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Pcbl Chemical Limited

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