Posted:None|
Platform:
Work from Office
Full Time
The Sales Support Team Escalations-supports the Sales organization by responding to inquiries regarding escalated customer issues (questions about invoices, escalated support cases, the status of services projects, etc). This role works to drive efficiencies within the organization by serving as a point person for inquiries and issue resolution. This role will be responsible for monitoring, coding and following up internally on customer issues and escalations that come from Account Executives.
BlackBaud
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