Sales Specialist

Urgent Hiring

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Role Overview

Inbound Sales Specialist

Key Responsibilities

• Handle all inbound inquiriesfrom corporate clientsthrough email, calls, and WhatsApp.
• Understand client requirements (budget,occasion, quantity, customization) and recommend the most suitable gifting solutions.
• Share detailedproposals, pricing, and presentations in line with brand guidelines.
• Coordinate with internal teams design,production, and logistics to ensure timely execution and client satisfaction.
• Follow up consistently with leads and maintain accuraterecords in CRM or tracking sheets.
• Ensure all communication reflectsthe premium tone and professionalism of the brand.
• Manage the entire sales cycle from inquiry to order closureand post-sale follow- up.
• Build long-term relationships with clients and work towardsrepeat business.
• Support the sales team with insightsfrom client interactions to refine offeringsand sales strategies.

Must-Have Requirements (Non-Negotiable)

• Excellent verbal and writtencommunication in English.
• The ability to convince customers and effectively handleescalations is essential.
• Experience handlinginbound B2B leadsindependently.
• Consultative selling approach ability to listen, understand needs, and provide tailored solutions.
• Fast responsetime and proactiveclient engagement.
• High level of coordination with internal teamsand attention to detail.
• Strong data discipline must update CRM/trackers accurately.
• Professional attitude, presentation, and problem-solving mindset.

Good to Have

• Creativity in gift curation and packaging suggestions.
• Experience in upselling or cross-selling to corporate clients.
• Familiarity with CRM toolsand Excel/Google Sheets.

What We Offer

• Apremium brand environment focused on creativity, design, and customer experience.
• Collaborative team culture with opportunities for growth.
• Exposure to leading corporateclients across industries.
• Competitive compensation and performance-based incentives.

How to apply

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