Sales Service Representative

We're Hiring:

Location: Sector 88, Mohali | In-Person (Full-Time)

GradPilots

As a Sales Executive at GradPilots, you will be responsible for:

Calling incoming leads (students/parents) and explaining GradPilots services

Tracking, updating, and managing leads through their entire journey

Conducting research on new ways to generate leads and build our pipeline

Supporting the team in turning enquiries into paying customers

Key Responsibilities:

Lead Calling & Follow-Up

Call and counsel leads generated through campaigns, referrals, and partnerships

Understand student/parent requirements and recommend suitable GradPilots services

Schedule and coordinate meetings or demo sessions with counsellors/founders

Maintain a high follow-up discipline to convert enquiries to enrolments

Lead Tracking & Reporting

Maintain accurate data of all leads in Google Sheets/CRM tools

Update lead status regularly (new, in-progress, converted, not interested, etc.)

Share daily/weekly reports on calls, follow-ups, and conversions

Lead Generation Research

Research potential lead sources: schools, coaching centres, online communities, social media, etc.

Suggest and test simple ideas to improve number and quality of leads

Work closely with the founder/marketing team to implement outreach experiments

in-person role

Qualifications:

• 0-1 year experience (or strong interest) in the

  higher education sector

• Background in

  business management, communications, or marketing

• Confident communication in Hindi and English & comfortable in making phone calls and handling objections
• Basic knowledge of Google Sheets/Excel and WhatsApp

Why GradPilots

• Work directly with the

  founders

  to build a category-defining ed-tech platform
• Exposure to the higher education and EdTech ecosystem
• Opportunity to

  grow into leadership roles

  as the company scales

Salary:

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Be part of a movement to change how students across India discover, plan, and achieve their dreams!