Sales Service Representative

We’re Hiring:

Location: Sector 88, Mohali | In-Person (Full-Time)

GradPilots

As a Sales Executive at GradPilots, you will be responsible for:

• Calling incoming leads (students/parents) and explaining GradPilots’ services

• Tracking, updating, and managing leads through their entire journey

• Conducting research on new ways to generate leads and build our pipeline

• Supporting the team in turning enquiries into paying customers

Key Responsibilities:

Lead Calling & Follow-Up

• Call and counsel leads generated through campaigns, referrals, and partnerships

• Understand student/parent requirements and recommend suitable GradPilots services

• Schedule and coordinate meetings or demo sessions with counsellors/founders

• Maintain a high follow-up discipline to convert enquiries to enrolments

Lead Tracking & Reporting

Maintain accurate data of all leads in Google Sheets/CRM tools

• Update lead status regularly (new, in-progress, converted, not interested, etc.)

• Share daily/weekly reports on calls, follow-ups, and conversions

Lead Generation Research

• Research potential lead sources: schools, coaching centres, online communities, social media, etc.

• Suggest and test simple ideas to improve number and quality of leads

• Work closely with the founder/marketing team to implement outreach experiments

in-person role

Qualifications:

• 0-1 year experience (or strong interest) in the 

  higher education sector

• Background in 

  business management, communications, or marketing

• Confident communication in Hindi and English & comfortable in making phone calls and handling objections
• Basic knowledge of Google Sheets/Excel and WhatsApp

Why GradPilots?

• Work directly with the 

  founders

   to build a category-defining ed-tech platform
• Exposure to the higher education and EdTech ecosystem
• Opportunity to 

  grow into leadership roles

   as the company scales

Salary:

admin@gradpilots.com

Be part of a movement to change how students across India discover, plan, and achieve their dreams!