Sales Professional

JP Energy

2 - 7 years

4 - 9 Lacs

kochi

Posted:3 days ago| Platform:

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Skills Required

training promotional campaigns malayalam sales maritime diversity and inclusion customer service ms office analytics crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage telephone enquiries from individuals and corporate clients regarding training courses
Provide detailed information on course content, schedules, pricing, and certification to prospective delegates.
Convert enquiries into bookings by identifying client needs and recommending appropriate training solutions.
Process payments, registrations, and maintain accurate records in the CRM system.
Follow up on leads, handle complaints, and ensure high levels of customer satisfaction.
Collaborate with the training delivery team to confirm availability and customize corporate packages.
Achieve sales targets through upselling add-ons like accommodation or refresher courses.
Contribute to marketing efforts by gathering feedback and supporting promotional campaigns.

Requirements

Proven experience in sales or customer service roles, preferably over the telephone (minimum 2 years).
Excellent communication skills in English, with a clear telephone manner and active listening abilities.
Basic knowledge of training courses or the oil & gas/maritime industry; willingness to learn course details.
Proficiency in MS Office, CRM software, and telephone systems.
Strong persuasion and negotiation skills to close sales.
Ability to work in a fast-paced environment, handling multiple enquiries daily.
For candidates with sales background but no industry experience, full training will be provided.
Multilingual skills, such as English, Hindi, Urdu, or Malayalam, to handle diverse clients.
Experience in education sales or training center operations.
Familiarity with COMPEX, IECEX, ECITB, CISRS, LEEA, GWO, OPITO IRATA standards or HSE training programs.
Target-driven mindset with a track record of meeting sales KPIs.

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