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Netapp
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Sales Ops Program Mgr ( Partner Mangement )

Sales Ops Program Mgr ( Partner Mangement )

5 - 8 years

|

4 - 7 Lacs

bengaluru karnataka india

Posted:3 days ago| Platform: Foundit logo

Apply

Skills Required

reporting customer service problem solving

Work Mode

On-site

Job Type

Full Time

Job Description

Job Requirements

Serve as the primary point of contact for partner sales teams, providing day-to-day operational support and resolving issues related to tools, processes, and data.
Manage and optimize partner onboarding, account setup, opportunity management, and pipeline hygiene to ensure seamless partner engagement.
Collaborate closely with Partner Sales, Channel Operations, and Sales Enablement teams to support partner programs, incentives, and performance tracking.
Monitor and respond to partner inquiries, ensuring timely resolution and maintaining high satisfaction levels.
Drive continuous improvements in partner experience by identifying pain points and implementing scalable solutions.
Maintain and enhance Salesforce.com configurations and workflows to support partner-specific requirements, including visibility models, data access, and reporting.
Develop and maintain dashboards and reports to track partner performance, program effectiveness, and operational KPIs.
Support quarterly business reviews (QBRs), partner planning cycles, and other strategic initiatives with data and insights.
Coordinate with global teams to ensure consistent support across APAC, EMEA, and Americas regions, adapting to time zone requirements as needed.
Document processes, create training materials, and contribute to knowledge management systems to enable partner self-service and internal team efficiency.

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