Sales Officer / Sales Executive

Sales Officer / Sales Executive

Key Responsibilities:

Retail Sales:

• Achieve monthly, quarterly, and annual sales targets set for the assigned region.
• Promote and sell the company's products to customers through various retail channels.
• Develop and maintain strong relationships with retail clients to drive repeat business.
• Monitor market trends and competitors to identify opportunities for sales growth.

Dealer & Distributor Handling:

• Build and maintain relationships with existing dealers and distributors.
• Regularly visit dealers to provide product updates, support, and ensure consistent stock availability.
• Train and guide dealers/distributors on product features, sales techniques, and promotional activities.
• Address and resolve issues that may arise between the company and its dealers/distributors.

New Dealer Opening:

• Identify and approach potential dealers for new business opportunities.
• Conduct market research to locate suitable locations for new dealerships.
• Oversee the process of opening new dealerships, including site selection, product training, and initial stock setup.
• Ensure smooth onboarding and provide ongoing support to new dealers.

Handling Queries:

• Address and resolve customer queries or concerns in a timely and professional manner.
• Provide product information, sales support, and after-sales assistance to customers, dealers, and distributors.
• Ensure that all customer queries are resolved to their satisfaction, enhancing the overall customer experience.

Reporting and Documentation:

• Maintain accurate and up-to-date records of sales, dealer interactions, and customer queries.
• Submit regular reports to senior management on sales performance, market trends, and competitor activities.
• Ensure compliance with all internal sales processes and documentation requirements.

Qualifications and Skills:

• Proven experience in sales, preferably in retail, distribution, or a similar industry.
• Strong communication and negotiation skills.
• Ability to build and maintain strong business relationships.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Self-motivated with a results-oriented approach.
• Ability to handle multiple tasks and manage time effectively.
• A customer-centric mindset with a focus on problem-solving and satisfaction.

Education:

• Bachelor's degree in business, Marketing, or a related field (preferred).

Experience:

• Minimum of 2-3 years of experience in sales or a similar role.