Sales Officer- Institutional Sales - Howrah

Planning & Executing activities to achieve the Sales Target

• Getting sales target (weekly/monthly/annually) from State head & prepare action plan
• Develop & Manage Institutional customer & ensuring best in class & after sales service
• Planning days activities involving tele-calls to institutional customers determining their requirements & subsequently move for market visit for the day.
• Market Visit- Gathering all informations about institutional customer to be visited & informing them about our Brand and Product.
• Responsible to put efforts for higher Net Cement Realization. 

Collection of outstanding payments

• Responsible to engage dealers to avail max cash discount & putting strategies ensuring speedy recovery of outstanding payments 
• Keeps track of payment from dealers. Puts continuous efforts to align them to avail cash discount. Educate about benefits & convert them to RTGS payment. Use different strategies ensuring recovery of outstanding amount

Servicing The Network

• Escalate unsolved issues w.r.t indenting agent commission ,supply issues, or any contingent issues to State head & ensure its timely redressal
• Provide market data w.r.t new projects, competitor prices, policies, systems which can benefit our business.
• Responsible to develop & manage the network of architects, engineers, consultants etc
• Closely coordinate with Specification team
• Resolving queries of institutional customers, customer complaints (product related) & apprising state head /technical team ensuring prompt resolution with stipulated TAT.
• Closely coordinate with Logistics team, C&F ensuring timely delivery of materials

Market Intelligence

• Proactively collect market information, competitor pricing, market trends, perception about our brand & its reach etc and apprising it to state head 
• Responsible to keep track of all tenders on float in the assigned area & coordinate with the state head IS, technical services for strategic support where ever required.
• Provides inputs, leads about new dealer dominated market with to Trade team