Sales Officer HORECA

As a Sales Officer specializing in HORECA, you will be responsible for handling B2B sales to various 5-star Hotels, Restaurants, Industrial Caterers, and clients in the Hospitality sector. Your key duties will include regular communication with clients through calls and meetings to present the product portfolio, identify evolving needs, and stay abreast of market trends. Your focus will be on enhancing the organization's profitability through proactive client servicing, boosting the basket size of clients, and addressing customer complaints effectively to ensure high levels of satisfaction and delight. Tracking revenue growth for top customers cluster-wise and managing the entire customer base in the region will be crucial aspects of your role. You will be expected to increase revenue per customer, minimize revenue leakages, and uphold a high level of customer satisfaction. Additionally, you will define and maintain credit control processes, monitor account receivables, and effectively manage SMNE (Sales, Marketing, and New Product Development) activities. To excel in this position, you should possess 1 to 12 years of HORECA sales experience and a strong understanding of the Hotel Industry. Being a highly motivated individual with excellent problem-solving skills, you should be adept at generating innovative ideas and solutions. Your ability to work under pressure, prioritize tasks efficiently, and demonstrate exceptional communication skills across various mediums will be essential. Moreover, your positive attitude towards interacting with people, coupled with outstanding organizational and time management abilities, will contribute to your success in meeting business objectives and adhering to established guidelines and HR policies.,