Sales Officer HORECA-Greater Noida

As a Sales Officer specializing in HORECA, you will be responsible for handling B2B sales to various 5-star Hotels, Restaurants, Industrial Caterers, and clients in the Hospitality sector. Your key duties will include conducting regular calls and meetings with clients to showcase the product portfolio and understand their evolving needs in alignment with market trends. Your focus will be on enhancing the organization's profitability through proactive client servicing, aiming to increase the basket size of clients. Your role will also involve addressing customer complaints and concerns effectively to ensure high levels of customer satisfaction and delight. You will be expected to track revenue growth for top customers cluster-wise and manage the entire customer base in the region. Additionally, defining and maintaining a credit control process and monitoring account receivables will be crucial aspects of your responsibilities. To excel in this role, you should possess 1 to 12 years of HORECA sales experience and a solid understanding of the Hotel Industry landscape. A highly motivated and engaging personality, along with strong problem-solving skills and the ability to generate innovative solutions, will be essential. You must demonstrate proficiency in communication across various channels, exceptional organizational skills, and the capacity to manage tasks efficiently even under pressure. Overall, your adherence to business rules, HR policies, and guidelines issued by the Head Office will be critical to driving success in this role. Your positive attitude towards interpersonal interactions and dedication to maintaining high customer satisfaction levels will be key attributes for thriving in this dynamic sales environment.,